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** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1857991
Title:
Realtek ALC294 Audio won't work on Ubuntu on the ASUS Zenbook 15
UX534FTC
Status in linux package in Ubuntu:
Confirmed
Bug description:
This seems to be the exact same bug as reported here, apparently it
was fixed for some older zenbooks, however my laptop model is the new
Zenbook 15;
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214
The bug is: Basically - audio simply does not work. I've tried the
usual messing around with alsa to no avail. I didn't get that far as I
found this bug via googling, apparently it was fixed for older
zenbooks (even the UX533, the precursor to my current).
I saw in the thread that I ought to make a new thread for this so I
did.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-24-generic 5.3.0-24.26
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: taha 1409 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 31 23:17:36 2019
InstallationDate: Installed on 2019-12-31 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: ASUSTeK COMPUTER INC. ZenBook UX534FTC_UX534FT
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic
root=UUID=a8c91437-af9b-4060-9cb6-122a52801449 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-24-generic N/A
linux-backports-modules-5.3.0-24-generic N/A
linux-firmware 1.183.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/15/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX534FTC.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX534FTC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX534FTC.203:bd08/15/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX534FTC_UX534FT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX534FTC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX534FTC_UX534FT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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