apport information ** Tags added: apport-collected eoan
** Description changed: The driver installed just fine and wifi is working but bluetooth does not. I will gladly provide further debugging information. Ubuntu 19.10 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: steven 2090 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 19.10 + InstallationDate: Installed on 2019-11-17 (75 days ago) + InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 002: ID 0408:5321 Quanta Computer, Inc. HP Webcam + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: HP HP 250 G7 Notebook PC + Package: rtl8821ce + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=de_DE.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic root=UUID=a0cdf605-0b72-4674-a76e-ad1dbae26043 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-29-generic N/A + linux-backports-modules-5.3.0-29-generic N/A + linux-firmware 1.183.3 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: eoan + Uname: Linux 5.3.0-29-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/05/2018 + dmi.bios.vendor: Insyde + dmi.bios.version: F.16 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: 8532 + dmi.board.vendor: HP + dmi.board.version: 70.22 + dmi.chassis.asset.tag: Chassis Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnInsyde:bvrF.16:bd12/05/2018:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.22:cvnHP:ct10:cvrChassisVersion: + dmi.product.family: 103C_5336AN HP 200 + dmi.product.name: HP 250 G7 Notebook PC + dmi.product.sku: 6MQ54EA#ABD + dmi.product.version: Type1ProductConfigId + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1853665/+attachment/5324433/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-oem in Ubuntu. https://bugs.launchpad.net/bugs/1853665 Title: Bluetooth not working with Realtek RTL8821CE Status in linux package in Ubuntu: Incomplete Status in linux-oem package in Ubuntu: Confirmed Status in rtl8821ce package in Ubuntu: New Bug description: The driver installed just fine and wifi is working but bluetooth does not. I will gladly provide further debugging information. Ubuntu 19.10 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: steven 2090 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-11-17 (75 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0408:5321 Quanta Computer, Inc. HP Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP 250 G7 Notebook PC Package: rtl8821ce ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic root=UUID=a0cdf605-0b72-4674-a76e-ad1dbae26043 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13 RelatedPackageVersions: linux-restricted-modules-5.3.0-29-generic N/A linux-backports-modules-5.3.0-29-generic N/A linux-firmware 1.183.3 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: eoan Uname: Linux 5.3.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/05/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.16 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8532 dmi.board.vendor: HP dmi.board.version: 70.22 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.16:bd12/05/2018:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.22:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5336AN HP 200 dmi.product.name: HP 250 G7 Notebook PC dmi.product.sku: 6MQ54EA#ABD dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1853665/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp