This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1862671 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1862671 Title: Internal mic/audio doesn't work in Asus with Ubuntu 18.04 kernel 5.3. It works only when downgrading the kernel to kernel version 4.20 Status in linux package in Ubuntu: Incomplete Bug description: Internel mic/audio doesn't work in Asus with Ubuntu 18.04. It works only when downgrading the kernel to version 4.20 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.4 ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13 Uname: Linux 5.3.0-28-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: scott 1454 F.... pulseaudio /dev/snd/pcmC0D0c: scott 1454 F...m pulseaudio Date: Mon Feb 10 12:10:52 2020 InstallationDate: Installed on 2020-01-30 (11 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: LD_LIBRARY_PATH=<set> TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/03/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.304 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.304:bd10/03/2017:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: GL dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1862671/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp