apport information ** Tags added: apport-collected tricia
** Description changed: Ubuntu 18.04 Report if from Linux Mint 19.3 but the same situation is with Ubuntu 18.04 Linux cannot access EDID information from VGA port and it offers maximum resolution of 1024x768, that is not too much for 24" monitor. When I connect VGA monitor to other PC with Nvidia card (cuda driver, GPU for games), it works OK. When I run Windows in this PC, it is OK, monitor is properly detected and resolution set correctly. Problem is only with boards with Intel video chips, those are Linux unfriendly. This is report from nice mini PC, HP EliteDesk 800 G1 USDT. Until this bug is fixed you cannot expect that people will use these office PCs with Linux... $ sudo inxi -F System: Host: elite Kernel: 5.3.0-28-generic x86_64 bits: 64 Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia Machine: Type: Desktop System: Hewlett-Packard product: HP EliteDesk 800 G1 USDT v: N/A serial: CZC611B2GK Mobo: Hewlett-Packard model: 18E5 serial: CZCxxxxxxx UEFI: Hewlett-Packard v: L01 v02.75 date: 05/04/2018 CPU: Topology: Quad Core model: Intel Core i5-4590S bits: 64 type: MCP L2 cache: 6144 KiB Speed: 799 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 798 2: 798 3: 798 4: 798 Graphics: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics driver: i915 v: kernel Display: server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa resolution: 1024x768~60Hz OpenGL: renderer: Mesa DRI Intel Haswell Desktop v: 4.5 Mesa 19.2.8 Audio: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio driver: snd_hda_intel Device-2: Intel 8 Series/C220 Series High Definition Audio driver: snd_hda_intel Sound Server: ALSA v: k5.3.0-28-generic Network: Device-1: Intel Ethernet I217-LM driver: e1000e IF: eno1 state: up speed: 100 Mbps duplex: full mac: ec:b1:d7:72:ea:cd Drives: Local Storage: total: 232.89 GiB used: 37.68 GiB (16.2%) ID-1: /dev/sda vendor: SanDisk model: SDSSDH3250G size: 232.89 GiB Partition: ID-1: / size: 227.74 GiB used: 37.68 GiB (16.5%) fs: ext4 dev: /dev/sda2 Sensors: System Temperatures: cpu: 36.0 C mobo: N/A Fan Speeds (RPM): N/A Info: Processes: 217 Uptime: 19m Memory: 15.53 GiB used: 1.29 GiB (8.3%) Shell: bash inxi: 3.0.32 + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.9 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: psl 1661 F.... pulseaudio + /dev/snd/controlC0: psl 1661 F.... pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 19.3 + InstallationDate: Installed on 2019-04-29 (290 days ago) + InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217 + IwConfig: + lo no wireless extensions. + + eno1 no wireless extensions. + MachineType: Hewlett-Packard HP EliteDesk 800 G1 USDT + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic root=UUID=ff586528-825b-4ee5-b08e-bc363013c7a5 ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-28-generic N/A + linux-backports-modules-5.3.0-28-generic N/A + linux-firmware 1.173.14 + RfKill: + + Tags: tricia + Uname: Linux 5.3.0-28-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 05/04/2018 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: L01 v02.75 + dmi.board.asset.tag: CZC611B2GK + dmi.board.name: 18E5 + dmi.board.vendor: Hewlett-Packard + dmi.chassis.asset.tag: CZC611B2GK + dmi.chassis.type: 3 + dmi.chassis.vendor: Hewlett-Packard + dmi.modalias: dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:svnHewlett-Packard:pnHPEliteDesk800G1USDT:pvr:rvnHewlett-Packard:rn18E5:rvr:cvnHewlett-Packard:ct3:cvr: + dmi.product.family: 103C_53307F G=D + dmi.product.name: HP EliteDesk 800 G1 USDT + dmi.product.sku: C8N28AV + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1863248/+attachment/5328159/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1863248 Title: Intel display driver cannot read EDID from VGA monitor Status in linux package in Ubuntu: Incomplete Bug description: Ubuntu 18.04 Report if from Linux Mint 19.3 but the same situation is with Ubuntu 18.04 Linux cannot access EDID information from VGA port and it offers maximum resolution of 1024x768, that is not too much for 24" monitor. When I connect VGA monitor to other PC with Nvidia card (cuda driver, GPU for games), it works OK. When I run Windows in this PC, it is OK, monitor is properly detected and resolution set correctly. Problem is only with boards with Intel video chips, those are Linux unfriendly. This is report from nice mini PC, HP EliteDesk 800 G1 USDT. Until this bug is fixed you cannot expect that people will use these office PCs with Linux... $ sudo inxi -F System: Host: elite Kernel: 5.3.0-28-generic x86_64 bits: 64 Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia Machine: Type: Desktop System: Hewlett-Packard product: HP EliteDesk 800 G1 USDT v: N/A serial: CZC611B2GK Mobo: Hewlett-Packard model: 18E5 serial: CZCxxxxxxx UEFI: Hewlett-Packard v: L01 v02.75 date: 05/04/2018 CPU: Topology: Quad Core model: Intel Core i5-4590S bits: 64 type: MCP L2 cache: 6144 KiB Speed: 799 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 798 2: 798 3: 798 4: 798 Graphics: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics driver: i915 v: kernel Display: server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa resolution: 1024x768~60Hz OpenGL: renderer: Mesa DRI Intel Haswell Desktop v: 4.5 Mesa 19.2.8 Audio: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio driver: snd_hda_intel Device-2: Intel 8 Series/C220 Series High Definition Audio driver: snd_hda_intel Sound Server: ALSA v: k5.3.0-28-generic Network: Device-1: Intel Ethernet I217-LM driver: e1000e IF: eno1 state: up speed: 100 Mbps duplex: full mac: ec:b1:d7:72:ea:cd Drives: Local Storage: total: 232.89 GiB used: 37.68 GiB (16.2%) ID-1: /dev/sda vendor: SanDisk model: SDSSDH3250G size: 232.89 GiB Partition: ID-1: / size: 227.74 GiB used: 37.68 GiB (16.5%) fs: ext4 dev: /dev/sda2 Sensors: System Temperatures: cpu: 36.0 C mobo: N/A Fan Speeds (RPM): N/A Info: Processes: 217 Uptime: 19m Memory: 15.53 GiB used: 1.29 GiB (8.3%) Shell: bash inxi: 3.0.32 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: psl 1661 F.... pulseaudio /dev/snd/controlC0: psl 1661 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19.3 InstallationDate: Installed on 2019-04-29 (290 days ago) InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217 IwConfig: lo no wireless extensions. eno1 no wireless extensions. MachineType: Hewlett-Packard HP EliteDesk 800 G1 USDT Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic root=UUID=ff586528-825b-4ee5-b08e-bc363013c7a5 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13 RelatedPackageVersions: linux-restricted-modules-5.3.0-28-generic N/A linux-backports-modules-5.3.0-28-generic N/A linux-firmware 1.173.14 RfKill: Tags: tricia Uname: Linux 5.3.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/04/2018 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L01 v02.75 dmi.board.asset.tag: CZC611B2GK dmi.board.name: 18E5 dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: CZC611B2GK dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:svnHewlett-Packard:pnHPEliteDesk800G1USDT:pvr:rvnHewlett-Packard:rn18E5:rvr:cvnHewlett-Packard:ct3:cvr: dmi.product.family: 103C_53307F G=D dmi.product.name: HP EliteDesk 800 G1 USDT dmi.product.sku: C8N28AV dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863248/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp