First: I solved the reboot problem. I removed the kernel parameter
"reboot=p" from /etc/default/grub.

Second: I found the following message in /var/log/syslog.1: "Feb 22
13:09:38 MSI kernel: [    1.183278] ACPI: If an ACPI driver is available
for this device, you should use it instead of the native driver". Could
that be the problem? If that is the problem, how to get another ACPI
driver?

I attached the whole syslog.1 file, probably there is more useful
information for you.

Leonard

** Attachment added: "/var/log/syslog.1"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1860800/+attachment/5330423/+files/syslog.1

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https://bugs.launchpad.net/bugs/1860800

Title:
  Ubuntu 19.10 doesn't shutdown

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hello guys,

  I can't shutdown Ubuntu 19.10. When I try, the shutdown screen
  appears. The first two dots below the ubuntu logo, turn orange and
  then it freezes. Reboot works fine.

  The debug-shell is no use, because at the freeze point I can't type in
  commands.  When I press ESC to see what's going on during shutdown,
  the last message to appear ist "[Some weird number] reboot: power
  down. Last time I pressed ESC during shutdown the "weird number" was
  85.270119. I also tried to shutdown with the terminal commands "sudo
  shutdown now", "sudo shutdown -P now", "sudo shutdown -h now",
  "poweroff" and "sudo poweroff -f". All of them had the effect as
  describe above except the command "sudo poweroff -f". After I typed in
  the command, I authenticated and following messages appeared:
  "Powering off...". At this point it freezed. I could still see the
  desktop and every visible window, but I couldn't perform any actions;
  not even keyboard shortcuts worked. It also did not help to change
  'GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"' in /etc/default/grub to
  'GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"' and run
  "update-grub".

  Once the following command combo did work: "sudo swapoff -a &&
  systemctl poweroff", but the I reinstalled Ubuntu and now it doesn't
  work any more.

  In the application "Additional Drivers" I selected the proprietary
  and tested driver of NVIDIA, but I can't to this for my WLAN-Card
  (correct word?), because the "Additional Drivers" says it's not working,
  but my WLAN works fine. I've got only Bluetooth problems. The displayed
  name of the WLAN-Card is: "Intel Corporation: Wireless 7260 (Dual Band
  Wireless-AC 7260)". I also tried to manually install a driver it didn't
  help.

   When I wake up the laptop, a black screen appears with some error
  messages, but only for a very short time so I can't make a photo of it.
  I tried once and the text was unreadable.

  I have the latest BIOS and my Computer model is MSI PX60 2QD.

  It doesn't work with Arch Linux either.

  Thanks for your help :)
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  leonard    1724 F.... pulseaudio
   /dev/snd/controlC1:  leonard    1724 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 19.10
  InstallationDate: Installed on 2020-01-18 (7 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  MachineType: Micro-Star International Co., Ltd. PX60 2QD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-26-generic 
root=UUID=04df7493-393f-447e-bfb3-3dc43c2ee645 ro quiet splash acpi=force 
vt.handoff=7
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-26-generic N/A
   linux-backports-modules-5.3.0-26-generic  N/A
   linux-firmware                            1.183.3
  Tags:  eoan
  Uname: Linux 5.3.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/03/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16H6IMS.110
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-16H6
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.B
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE16H6IMS.110:bd11/03/2015:svnMicro-StarInternationalCo.,Ltd.:pnPX602QD:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16H6:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: PX60 2QD
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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