Can you please test kernel here:
https://people.canonical.com/~acelan/bugs/lp1861521/

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https://bugs.launchpad.net/bugs/1860303

Title:
  Backlight brightness cannot be adjusted using keys

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I cannot adjust the screen brightness using the keyboard keys or
  changing /sys/call/backlight/intel_backlight/brightness values. I've
  only been able to adjust the backlight using xrandr.

  Followed bug report on 
https://wiki.ubuntu.com/Kernel/Debugging/Backlight#Diagnostic_Techniques and 
attached files. Additional information:
  1. echo 8 > /sys/class/backlight/intel_backlight/brightness does not change 
the screen brightness
  2. video.use_bios_initial_backlight=0 does not enable brightness to be changed
  3. Cannot login to when using kernel paramater acpi_osi=. Login does not work 
and on one boot "y"s were being continuously typed without any keys being 
depressed. It was odd. 
  4. video.use_native_backlight=1 does not enabel brightness to be changed
  5. Created file /usr/share/X11/xorg.conf.d/80-backlight.conf and it had no 
impact

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-26-generic 5.3.0-26.28
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jaredy     1649 F.... pulseaudio
   /dev/snd/pcmC0D0p:   jaredy     1649 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 19 19:51:45 2020
  InstallationDate: Installed on 2020-01-03 (16 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  MachineType: HP HP Spectre x360 Convertible 13t-aw100
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-26-generic 
root=UUID=5f505587-b59b-4abd-b8f2-28c04ab84c64 ro quiet splash 
acpi_backlight=vendor vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-26-generic N/A
   linux-backports-modules-5.3.0-26-generic  N/A
   linux-firmware                            1.183.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/15/2019
  dmi.bios.vendor: AMI
  dmi.bios.version: F.10
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 86FA
  dmi.board.vendor: HP
  dmi.board.version: 87.43
  dmi.chassis.type: 31
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAMI:bvrF.10:bd11/15/2019:svnHP:pnHPSpectrex360Convertible13t-aw100:pvr:rvnHP:rn86FA:rvr87.43:cvnHP:ct31:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Spectre
  dmi.product.name: HP Spectre x360 Convertible 13t-aw100
  dmi.product.sku: 6YG70AV
  dmi.sys.vendor: HP

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