Public bug reported:
I own an Asus Zephyrus laptop ( ROG Zephyrus S GX701 Gaming Laptop,
17.3" HDR 144Hz FHD IPS, GeForce RTX 2080, Intel Core i7-9750H
Processor, 32GB DDR4, 1TB PCIe NVMe SSD Hyper Drive) and I installed
Ubuntu 20.04. At one point in time my headset was working (connected to
USB) but about 2 weeks ago it stopped working after an upgrade. It
doesn't work not even connecting it to the headphone jack. I have gone
into the Settings and even though my device appears to be detected the
configuration doesn't seem to take place. The audio keep coming out the
standard output (speakers). It simply does not respect the settings.
Even when I click on the two buttons to (TEST LEFT and TEST RIGHT) with
my headset selected as the output device the sound still comes out the
speakers. Is this a known issue?
** Affects: alsa-lib (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1867330
Title:
Ubuntu 20.04 Pulse Audio not detecting Headset in Asus Sephyrus
Laptoop
Status in alsa-lib package in Ubuntu:
New
Bug description:
I own an Asus Zephyrus laptop ( ROG Zephyrus S GX701 Gaming Laptop,
17.3" HDR 144Hz FHD IPS, GeForce RTX 2080, Intel Core i7-9750H
Processor, 32GB DDR4, 1TB PCIe NVMe SSD Hyper Drive) and I installed
Ubuntu 20.04. At one point in time my headset was working (connected
to USB) but about 2 weeks ago it stopped working after an upgrade. It
doesn't work not even connecting it to the headphone jack. I have gone
into the Settings and even though my device appears to be detected the
configuration doesn't seem to take place. The audio keep coming out
the standard output (speakers). It simply does not respect the
settings. Even when I click on the two buttons to (TEST LEFT and TEST
RIGHT) with my headset selected as the output device the sound still
comes out the speakers. Is this a known issue?
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-lib/+bug/1867330/+subscriptions
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