This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1871477 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: eoan -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871477 Title: [nouveau] Ubuntu 18.04 freezes when using Zoom Status in linux package in Ubuntu: Incomplete Bug description: I use two monitors. I noticed that every time I use Zoom, Ubuntu frezzes completely, at least the desktop. Other zoom participants inform me that they can hear me and see me but my system is not responsive no matter how long I leave it run. I use : Ubuntu 18.04.4 LTS 5.3.0-45-generic #37~18.04.1-Ubuntu SMP Fri Mar 27 15:58:10 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux I believe that the error is due to what is displayed in : Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #5 0x55ac1bdb07c0 i resource:///org/gnome/gjs/modules/tweener/tweener.js:365 (0x7fb5040d2cd0 @ 10) Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #6 0x7ffdb79d9a50 I resource:///org/gnome/gjs/modules/signals.js:128 (0x7fb5040d2230 @ 386) Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #7 0x55ac1bdb0730 i resource:///org/gnome/shell/ui/tweener.js:244 (0x7fb5040cf808 @ 159) Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #8 0x7ffdb79da630 I resource:///org/gnome/gjs/modules/_legacy.js:82 (0x7fb5040b5de0 @ 71) Απρ 07 20:37:57 igor-MS-7A72 org.gnome.Shell.desktop[1994]: #9 0x55ac1bdb06b0 i resource:///org/gnome/shell/ui/tweener.js:219 (0x7fb5040cf780 @ 15) Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: TRAP ch 15 [007f3bf000 Xorg[1859]] Απρ 07 20:38:33 igor-MS-7A72 kernel: nouveau 0000:01:00.0: gr: GPC0/TPC0/TEX: 80000009 Any hint? To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871477/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp