apport information ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1858463/+attachment/5357300/+files/AlsaInfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1858463 Title: Desktop freezing while SSD under heavy load Status in linux package in Ubuntu: Confirmed Bug description: Every time my SSD is under heavy writing load (e.g. copying large files from a USB stick, or downloading an ISO from a fast website), the entire Ubuntu (Gnome) desktop, including mouse pointer, freezes. My computer is an Asus UX410UAK with a Micron 1100 SSD. guillaume@massada:~$ sudo dmidecode | grep -i UX Version: UX410UAK.308 Product Name: UX410UAK Family: UX Product Name: UX410UAK guillaume@massada:~$ cat /proc/scsi/scsi Attached devices: Host: scsi2 Channel: 00 Id: 00 Lun: 00 Vendor: ATA Model: Micron_1100_MTFD Rev: A020 Type: Direct-Access ANSI SCSI revision: 05 This is a recurring problem, and has always been with this machine (including previous kernel and Ubuntu versions, at least for the past 2 years). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: ubuntu-desktop (not installed) ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: GNOME Date: Mon Jan 6 18:20:01 2020 InstallationDate: Installed on 2018-07-28 (526 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-meta UpgradeStatus: Upgraded to eoan on 2019-10-18 (80 days ago) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: guillaume 1685 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-11 (9 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200409) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bus 001 Device 003: ID 0bda:58d2 Realtek Semiconductor Corp. USB2.0 HD UVC WebCam Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX410UAK Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-25-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-25.29-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-25-generic N/A linux-backports-modules-5.4.0-25-generic N/A linux-firmware 1.187 Tags: focal wayland-session Uname: Linux 5.4.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 04/17/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX410UAK.312 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX410UAK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX410UAK.312:bd04/17/2019:svnASUSTeKCOMPUTERINC.:pnUX410UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX410UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: UX410UAK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1858463/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp