This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1879973 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1879973 Title: There is no sound from the built-in speakers and does not see the built-in microphone Status in linux package in Ubuntu: Incomplete Bug description: After update my Inspiron 5490 from Ubuntu 18.04 to 20.04 system see only "Dummy Sound". I updated kernel to 5.6.13-050613-lowlatency, reinstall pulseaudio, add "options snd-hda-intel dmic_detect=0" to /etc/modprobe.d/alsa- base.con, add "blacklist snd_soc_skl" to /etc/modprobe.d/blacklist.conf. I applied the solution from this source: https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1876238. I still have this problem. Audio: Device-1: Intel driver: sof-audio-pci Sound Server: ALSA v: k5.6.13-050613-lowlatency $ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 1: HDA Digital (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: evince 3.36.0-2 Uname: Linux 5.6.13-050613-lowlatency x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu May 21 17:18:36 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 InstallationDate: Installed on 2020-01-31 (111 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 SourcePackage: evince UpgradeStatus: Upgraded to focal on 2020-05-18 (2 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1879973/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp