apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1879973/+attachment/5375947/+files/Lspci.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1879973 Title: There is no sound from the built-in speakers and does not see the built-in microphone Status in linux package in Ubuntu: Confirmed Bug description: After update my Inspiron 5490 from Ubuntu 18.04 to 20.04 system see only "Dummy Sound". I updated kernel to 5.6.13-050613-lowlatency, reinstall pulseaudio, add "options snd-hda-intel dmic_detect=0" to /etc/modprobe.d/alsa- base.con, add "blacklist snd_soc_skl" to /etc/modprobe.d/blacklist.conf. I applied the solution from this source: https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1876238. I still have this problem. Audio: Device-1: Intel driver: sof-audio-pci Sound Server: ALSA v: k5.6.13-050613-lowlatency $ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 1: HDA Digital (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) [] Subdevices: 1/1 Subdevice #0: subdevice #0 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: evince 3.36.0-2 Uname: Linux 5.6.13-050613-lowlatency x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu May 21 17:18:36 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 InstallationDate: Installed on 2020-01-31 (111 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 SourcePackage: evince UpgradeStatus: Upgraded to focal on 2020-05-18 (2 days ago) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-01-31 (113 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) Tags: focal Uname: Linux 5.6.13-050613-lowlatency x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D5p', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D7c', '/dev/snd/pcmC0D6c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-01-31 (113 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0bda:5538 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 003: ID 8087:0aaa Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 5490 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=4b1d1189-110f-4f43-a4ad-eaf0b866e9c4 ro mem_sleep_default=deep quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 RelatedPackageVersions: linux-restricted-modules-5.4.0-33-generic N/A linux-backports-modules-5.4.0-33-generic N/A linux-firmware 1.187 Tags: focal Uname: Linux 5.4.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 04/14/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 0NDT7Y dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd04/14/2020:svnDellInc.:pnInspiron5490:pvr:rvnDellInc.:rn0NDT7Y:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 5490 dmi.product.sku: 0955 dmi.sys.vendor: Dell Inc. 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