This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1878166
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1878166
Title:
Kernel crash in nouveau with Wayland
Status in linux package in Ubuntu:
Incomplete
Bug description:
The freeze causes the mouse cursor to stop moving and keyboard to stop
responding and nothing moves on screen, not even the clock. Curiously
the music continues to play (and e.g. sound from youtube video
continues to be played even though the video itself freezes and no
longer animates on-screen).
It appears that the freeze happens quite randomly; I am not able to
figure out what it's caused by. Sometimes it's caused by launching the
Snap Chromium, or perhaps by a notification shown, but I do not know
for sure. I also tried to hunt system logs and/or systemd gnome-shell
logs, but I failed to discover some kind of crash dump.
Curiously the Ctrl+Alt+F2 key combo stops working. That leads me to
believe that it's some kind of kernel+nouveau crash, but I can't seem
to discover any kernel panic in the system logs.
After the gnome-shell freezes, the numlock light still responds to
numlock key presses. However, mashing Ctrl+Alt+Del has no effect, so
I'm only able to reboot via Alt+Sysrq+s u b.
Thank you :)
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.1-5ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 12 11:20:36 2020
DisplayManager: gdm3
InstallationDate: Installed on 2016-09-05 (1344 days ago)
InstallationMedia: Ubuntu-Server 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to focal on 2020-03-20 (52 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878166/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp