Public bug reported:
touchpad has been frozen for ~1 hour. Doesn't appear when checking
xinput --list or other lists of hardware connected to the computer.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-33-generic 5.4.0-33.37
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: prachi 1669 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 1 11:06:06 2020
InstallationDate: Installed on 2020-05-18 (13 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. XPS 15 7590
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic
root=UUID=3a384bca-9677-48c8-bd86-3395fc0e3565 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-33-generic N/A
linux-backports-modules-5.4.0-33-generic N/A
linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.0
dmi.board.name: 0VYV0G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.6.0:bd02/06/2020:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn0VYV0G:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Attachment added: "devices"
https://bugs.launchpad.net/bugs/1881638/+attachment/5379438/+files/devices
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https://bugs.launchpad.net/bugs/1881638
Title:
touchpad not appearing in list of hardware devices
Status in linux package in Ubuntu:
New
Bug description:
touchpad has been frozen for ~1 hour. Doesn't appear when checking
xinput --list or other lists of hardware connected to the computer.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-33-generic 5.4.0-33.37
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: prachi 1669 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 1 11:06:06 2020
InstallationDate: Installed on 2020-05-18 (13 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. XPS 15 7590
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic
root=UUID=3a384bca-9677-48c8-bd86-3395fc0e3565 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-33-generic N/A
linux-backports-modules-5.4.0-33-generic N/A
linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.0
dmi.board.name: 0VYV0G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.6.0:bd02/06/2020:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn0VYV0G:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
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