facing same issues on Dell Inspiron 7591, attaching logs and other
details
~[] $ lspci -v | grep -i audio
00:1f.3 Multimedia audio controller: Intel Corporation Cannon Lake PCH cAVS
(rev 10)
Kernel driver in use: sof-audio-pci
~[] $ dmesg | grep -i sof-audio-pci
[ 9.503408] sof-audio-pci 0000:00:1f.3: DSP detected with PCI
class/subclass/prog-if info 0x040100
[ 9.512591] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake+
platform, using SOF driver
[ 9.512603] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002)
[ 9.524230] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine
driver found
[ 9.524238] sof-audio-pci 0000:00:1f.3: DSP detected with PCI
class/subclass/prog-if 0x040100
[ 9.524394] sof-audio-pci 0000:00:1f.3: use msi interrupt mode
[ 9.532644] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops
i915_audio_component_bind_ops [i915])
[ 9.536778] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5
[ 9.536779] sof-audio-pci 0000:00:1f.3: using HDA machine driver
skl_hda_dsp_generic now
[ 9.560182] sof-audio-pci 0000:00:1f.3: Direct firmware load for
intel/sof/sof-cfl.ri failed with error -2
[ 9.560184] sof-audio-pci 0000:00:1f.3: error: request firmware
intel/sof/sof-cfl.ri failed err: -2
[ 9.560185] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2
[ 9.563608] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2
~[] $ uname -a
Linux inspiron-7591 5.3.0-53-generic #47~18.04.1-Ubuntu SMP Thu May 7 13:10:50
UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
~[] $ aplay --list-devices
aplay: device_list:270: no soundcards found...
~[] $ lshw | grep -i audio
WARNING: you should run this program as super-user.
description: Multimedia audio controller
configuration: driver=sof-audio-pci latency=32
WARNING: output may be incomplete or inaccurate, you should run this program as
super-user.
please let me know if you need more details :)
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-firmware in Ubuntu.
https://bugs.launchpad.net/bugs/1867474
Title:
[Dell Vostro 5590] PCI/internal sound card not detected
Status in linux-firmware package in Ubuntu:
Fix Released
Bug description:
Problem with detecting audio input/output device.
Device: Dell Vostro 5590
Tested earlier also on Ubuntu 18.04 and 19.10.
On older systems with some configurations output device was working, but I
never succeeded making build-in microphone to work (be properly detected).
On current Ubuntu 20.04 (14.03.2020) both input and output audio
devices are not visible at all.
Devices are work without any issues on Windows 10 originally installed
on the device.
Let me know if I can provide any additional information that will help
solving the issue.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu20
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 14 23:45:55 2020
InstallationDate: Installed on 2020-03-14 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200309)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.name: 051P23
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.0:bd11/25/2019:svnDellInc.:pnVostro5590:pvr:rvnDellInc.:rn051P23:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 5590
dmi.product.sku: 095A
dmi.sys.vendor: Dell Inc.
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