*** This bug is a duplicate of bug 1875916 ***
https://bugs.launchpad.net/bugs/1875916
In case this helps the developers, I've been seeing users of Linux Mint
experiencing this recently.
The common factor has been the the D3 state of the speaker volume,
headphone volume, capture volume/switch NID's
Running the following command has always worked to get the headphones
working:
sudo hda-verb /dev/snd/hwC0D0 0x03 SET_POWER 0x0
Doing the same for the speaker NID (0x02) has been hit and miss, mostly
miss, and so far no one has tried the Capture NID.
Dell Inspiron's of various models seem to have been affected. Also, HP
Pavilion All-in-One's of a few different models that have ALC225 have
also experienced this.
4.15.0-96 was the last working kernel for most if not all of these
users.
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https://bugs.launchpad.net/bugs/1875985
Title:
[Inspiron 13-5368, Realtek ALC3253, Speaker, Internal] No sound at all
after kernel upgrade to 4.15.0-99-generic on Ubuntu 18.04.4
Status in linux package in Ubuntu:
Confirmed
Bug description:
VERSION="18.04.4 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.4 LTS"
Running it in the flavour of Xubuntu.
Just like in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875916 my sound
stopped working with the new kernel "4.15.0-99-generic #100-Ubuntu SMP
Wed Apr 22 20:32:56 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux".
Rebooting into "4.15.0-96-generic #97-Ubuntu SMP Wed Apr 1 03:25:46
UTC 2020 x86_64 x86_64 x86_64 GNU/Linux" sound works again.
With 4.15.0-99-generic I do see a signal on the meters of the
sound/volume control app, but physically there is no sound on either
internal speakers nor on the headphones.
With 4.15.0-96-generic everything is back to normal.
My touchpad is working though (#1875916 seems to suggest that the
touchpad stops working with 4.15.0-99-generic).
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18
Uname: Linux 4.15.0-99-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rkm 1814 F.... pulseaudio
CurrentDesktop: XFCE
Date: Wed Apr 29 23:45:15 2020
InstallationDate: Installed on 2016-10-20 (1287 days ago)
InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rkm 1814 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 13-5368, Realtek ALC3253, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to bionic on 2018-08-31 (607 days ago)
dmi.bios.date: 05/26/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.03.00
dmi.board.name: 0RJ0RW
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr01.03.00:bd05/26/2016:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn0RJ0RW:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 13-5368
dmi.sys.vendor: Dell Inc.
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