This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1883990 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1883990 Title: Intel i350-AM21 not detected on 5.4.X Kernel (Intel GbE driver bug) Status in linux package in Ubuntu: Incomplete Bug description: Hi all, As mentioned on IRC, here is the problem: 2 x 1GbE LAN via IntelĀ® i350-AM21 2 port GbE interface card is not being picked up under Ubuntu either using kernel in-tree driver or Intel provided driver on their website. These NIC(s) are used within the Supermicro H11DSi board (https://www.supermicro.com/en/products/motherboard/H11DSi) and several other variants of their motherboard. I tried two ways to fix this issue: (1) Building the Intel provided driver is not possible right now on newer kernels (see bug: https://forums.intel.com/s/question/0D50P00004dfC66SAE/intel-350t4 -igb-driver-and-kernel-54-build-error?language=en_US). It is using old headers and even with some corrections it fails to compile with some detailed code corrections. Supermicro provides the exact same drivers as found on the Intel website on a CD for RHEL/SuSE which also fails to compile for the same reason. (2) The kernel in-tree Intel driver fails to identify these Intel interfaces as it appears the device ID is missing (https://github.com/torvalds/linux/blob/6f0d349d922ba44e4348a17a78ea51b7135965b1/drivers/net/ethernet/intel/igb/e1000_hw.h): In the header file we see the identifiers: #define E1000_DEV_ID_I350_COPPER 0x1521 #define E1000_DEV_ID_I350_FIBER 0x1522 #define E1000_DEV_ID_I350_SERDES 0x1523 #define E1000_DEV_ID_I350_SGMII 0x1524 lspci shows us a missing identifier (0x151f): 01:00.0 Ethernet controller [0200]: Intel Corporation Device [8086:151f] (rev 01) 01:00.1 Ethernet controller [0200]: Intel Corporation Device [8086:151f] (rev 01) It could be that a simple addition of the identifier in the kernel fixes the issue, although issue (1) still exists and Intel needs to re-build and test their code on the latest 5.X Kernel. Happy to test if you have a suggested fix & thnx for the support To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1883990/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp