apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387012/+files/UdevDb.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted Status in linux package in Ubuntu: Incomplete Bug description: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ian 1619 F.... pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware 1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ian 1619 F.... pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware 1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
