Public bug reported:

$ sudo service bluetooth status
● bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor pre>
     Active: active (running) since Sat 2020-07-04 13:48:09 MST; 11min ago
       Docs: man:bluetoothd(8)
   Main PID: 766 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 4277)
     Memory: 2.8M
     CGroup: /system.slice/bluetooth.service
             └─766 /usr/lib/bluetooth/bluetoothd

Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint unregistered:>
Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: s>
Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: s>
Jul 04 13:49:00 mchipeur-ThinkPad-Helix bluetoothd[766]: Can't get HIDP connect>
Jul 04 13:49:05 mchipeur-ThinkPad-Helix bluetoothd[766]: connect error: Host is>
Jul 04 13:49:46 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint unregistered:>
Jul 04 13:49:46 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint unregistered:>
Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Failed to set mode: No>
Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: s>
Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: s>
lines 1-21/21 (END)


● bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor 
preset: enabled)
     Active: active (running) since Sat 2020-07-04 13:48:09 MST; 11min ago
       Docs: man:bluetoothd(8)
   Main PID: 766 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 4277)
     Memory: 2.8M
     CGroup: /system.slice/bluetooth.service
             └─766 /usr/lib/bluetooth/bluetoothd

Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint unregistered: 
sender=:1.44 path=/MediaEndpoint/A2DPSource/sbc
Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
sender=:1.58 path=/MediaEndpoint/A2DPSink/sbc
Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
sender=:1.58 path=/MediaEndpoint/A2DPSource/sbc
Jul 04 13:49:00 mchipeur-ThinkPad-Helix bluetoothd[766]: Can't get HIDP 
connection info
Jul 04 13:49:05 mchipeur-ThinkPad-Helix bluetoothd[766]: connect error: Host is 
down (112)
Jul 04 13:49:46 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint unregistered: 
sender=:1.58 path=/MediaEndpoint/A2DPSink/sbc
Jul 04 13:49:46 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint unregistered: 
sender=:1.58 path=/MediaEndpoint/A2DPSource/sbc
Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Failed to set mode: 
Not Supported (0x0c)
Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
sender=:1.58 path=/MediaEndpoint/A2DPSink/sbc
Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
sender=:1.58 path=/MediaEndpoint/A2DPSource/sbc


$ lsusb
Bus 002 Device 004: ID 03eb:8406 Atmel Corp. 
Bus 002 Device 003: ID 04f2:b37e Chicony Electronics Co., Ltd 
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 04f2:b394 Chicony Electronics Co., Ltd Integrated Camera
Bus 001 Device 006: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 
[ThinkPad]
Bus 001 Device 003: ID 8087:0a04 Intel Corp. 
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 003: ID 0bc2:ab21 Seagate RSS LLC Backup Plus Slim
Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 007: ID 047d:8013 Kensington 
Bus 003 Device 005: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 003 Device 008: ID 0543:2e53 ViewSonic Corp. USB2.0 Hub
Bus 003 Device 006: ID 0457:1165 Silicon Integrated Systems Corp. 
Bus 003 Device 004: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 003 Device 003: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
Bus 003 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


$ dmesg | grep -i bluetooth
[    2.636004] thinkpad_acpi: rfkill switch tpacpi_bluetooth_sw: radio is 
unblocked
[    2.859959] Bluetooth: Core ver 2.22
[    2.859980] Bluetooth: HCI device and connection manager initialized
[    2.859984] Bluetooth: HCI socket layer initialized
[    2.859987] Bluetooth: L2CAP socket layer initialized
[    2.859990] Bluetooth: SCO socket layer initialized
[    3.126586] Bluetooth: hci0: BCM: chip id 63
[    3.127588] Bluetooth: hci0: BCM: features 0x07
[    3.143594] Bluetooth: hci0: BCM20702A
[    3.144592] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000
[    3.145072] bluetooth hci0: Direct firmware load for 
brcm/BCM20702A1-0a5c-21e6.hcd failed with error -2
[    3.145076] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0a5c-21e6.hcd not 
found
[    4.844967] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    4.844969] Bluetooth: BNEP filters: protocol multicast
[    4.844976] Bluetooth: BNEP socket layer initialized
[    9.529686] Bluetooth: RFCOMM TTY layer initialized
[    9.529693] Bluetooth: RFCOMM socket layer initialized
[    9.529698] Bluetooth: RFCOMM ver 1.11
[   54.575270] Bluetooth: HIDP (Human Interface Emulation) ver 1.2
[   54.575278] Bluetooth: HIDP socket layer initialized
[   61.015703] input: Bluetooth 3.0 Mouse as 
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4/1-1.4:1.0/bluetooth/hci0/hci0:11/0005:0A5C:4503.000B/input/input34
[   61.015901] hid-generic 0005:0A5C:4503.000B: input,hidraw5: BLUETOOTH HID 
v1.29 Mouse [Bluetooth 3.0 Mouse] on f4:b7:e2:e8:e9:7d
[  101.903427] Bluetooth: hci0: BCM: chip id 63
[  101.904421] Bluetooth: hci0: BCM: features 0x07
[  101.920339] Bluetooth: hci0: mchipeur-ThinkPad-Helix
[  101.921278] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000
[  101.921320] bluetooth hci0: Direct firmware load for 
brcm/BCM20702A1-0a5c-21e6.hcd failed with error -2
[  101.921324] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0a5c-21e6.hcd not 
found

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-firmware 1.187.1
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  mchipeur   1287 F.... pulseaudio
 /dev/snd/controlC0:  mchipeur   1287 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Budgie:GNOME
Date: Sat Jul  4 13:55:41 2020
Dependencies:
 
InstallationDate: Installed on 2020-07-03 (1 days ago)
InstallationMedia: Ubuntu-Budgie 20.04 LTS "Focal Fossa" - Release amd64 
(20200423)
MachineType: LENOVO 36984MU
PackageArchitecture: all
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic 
root=UUID=a4244631-253c-4e6c-87a9-a317c09dcbd0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-40-generic N/A
 linux-backports-modules-5.4.0-40-generic  N/A
 linux-firmware                            1.187.1
SourcePackage: linux-firmware
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: GFET60WW (1.39 )
dmi.board.asset.tag: Not Available
dmi.board.name: 36984MU
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: 
dmi:bvnLENOVO:bvrGFET60WW(1.39):bd04/10/2018:svnLENOVO:pn36984MU:pvrThinkPadHelix:rvnLENOVO:rn36984MU:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad Helix
dmi.product.name: 36984MU
dmi.product.sku: LENOVO_MT_3698
dmi.product.version: ThinkPad Helix
dmi.sys.vendor: LENOVO

** Affects: linux-firmware (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "Screenshot from 2020-07-04 14-12-40.png"
   
https://bugs.launchpad.net/bugs/1886286/+attachment/5389723/+files/Screenshot%20from%202020-07-04%2014-12-40.png

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1886286

Title:
  Two different Bluetooth mouses connect briefly then disconnect.

Status in linux-firmware package in Ubuntu:
  New

Bug description:
  $ sudo service bluetooth status
  ● bluetooth.service - Bluetooth service
       Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor 
pre>
       Active: active (running) since Sat 2020-07-04 13:48:09 MST; 11min ago
         Docs: man:bluetoothd(8)
     Main PID: 766 (bluetoothd)
       Status: "Running"
        Tasks: 1 (limit: 4277)
       Memory: 2.8M
       CGroup: /system.slice/bluetooth.service
               └─766 /usr/lib/bluetooth/bluetoothd

  Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint 
unregistered:>
  Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
s>
  Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
s>
  Jul 04 13:49:00 mchipeur-ThinkPad-Helix bluetoothd[766]: Can't get HIDP 
connect>
  Jul 04 13:49:05 mchipeur-ThinkPad-Helix bluetoothd[766]: connect error: Host 
is>
  Jul 04 13:49:46 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint 
unregistered:>
  Jul 04 13:49:46 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint 
unregistered:>
  Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Failed to set mode: 
No>
  Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
s>
  Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
s>
  lines 1-21/21 (END)

  
  ● bluetooth.service - Bluetooth service
       Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor 
preset: enabled)
       Active: active (running) since Sat 2020-07-04 13:48:09 MST; 11min ago
         Docs: man:bluetoothd(8)
     Main PID: 766 (bluetoothd)
       Status: "Running"
        Tasks: 1 (limit: 4277)
       Memory: 2.8M
       CGroup: /system.slice/bluetooth.service
               └─766 /usr/lib/bluetooth/bluetoothd

  Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint 
unregistered: sender=:1.44 path=/MediaEndpoint/A2DPSource/sbc
  Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
sender=:1.58 path=/MediaEndpoint/A2DPSink/sbc
  Jul 04 13:48:24 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
sender=:1.58 path=/MediaEndpoint/A2DPSource/sbc
  Jul 04 13:49:00 mchipeur-ThinkPad-Helix bluetoothd[766]: Can't get HIDP 
connection info
  Jul 04 13:49:05 mchipeur-ThinkPad-Helix bluetoothd[766]: connect error: Host 
is down (112)
  Jul 04 13:49:46 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint 
unregistered: sender=:1.58 path=/MediaEndpoint/A2DPSink/sbc
  Jul 04 13:49:46 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint 
unregistered: sender=:1.58 path=/MediaEndpoint/A2DPSource/sbc
  Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Failed to set mode: 
Not Supported (0x0c)
  Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
sender=:1.58 path=/MediaEndpoint/A2DPSink/sbc
  Jul 04 13:49:47 mchipeur-ThinkPad-Helix bluetoothd[766]: Endpoint registered: 
sender=:1.58 path=/MediaEndpoint/A2DPSource/sbc

  
  $ lsusb
  Bus 002 Device 004: ID 03eb:8406 Atmel Corp. 
  Bus 002 Device 003: ID 04f2:b37e Chicony Electronics Co., Ltd 
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 005: ID 04f2:b394 Chicony Electronics Co., Ltd Integrated 
Camera
  Bus 001 Device 006: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 
[ThinkPad]
  Bus 001 Device 003: ID 8087:0a04 Intel Corp. 
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 003: ID 0bc2:ab21 Seagate RSS LLC Backup Plus Slim
  Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc. Hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 007: ID 047d:8013 Kensington 
  Bus 003 Device 005: ID 046d:c52b Logitech, Inc. Unifying Receiver
  Bus 003 Device 008: ID 0543:2e53 ViewSonic Corp. USB2.0 Hub
  Bus 003 Device 006: ID 0457:1165 Silicon Integrated Systems Corp. 
  Bus 003 Device 004: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
  Bus 003 Device 003: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
  Bus 003 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  
  $ dmesg | grep -i bluetooth
  [    2.636004] thinkpad_acpi: rfkill switch tpacpi_bluetooth_sw: radio is 
unblocked
  [    2.859959] Bluetooth: Core ver 2.22
  [    2.859980] Bluetooth: HCI device and connection manager initialized
  [    2.859984] Bluetooth: HCI socket layer initialized
  [    2.859987] Bluetooth: L2CAP socket layer initialized
  [    2.859990] Bluetooth: SCO socket layer initialized
  [    3.126586] Bluetooth: hci0: BCM: chip id 63
  [    3.127588] Bluetooth: hci0: BCM: features 0x07
  [    3.143594] Bluetooth: hci0: BCM20702A
  [    3.144592] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000
  [    3.145072] bluetooth hci0: Direct firmware load for 
brcm/BCM20702A1-0a5c-21e6.hcd failed with error -2
  [    3.145076] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0a5c-21e6.hcd not 
found
  [    4.844967] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [    4.844969] Bluetooth: BNEP filters: protocol multicast
  [    4.844976] Bluetooth: BNEP socket layer initialized
  [    9.529686] Bluetooth: RFCOMM TTY layer initialized
  [    9.529693] Bluetooth: RFCOMM socket layer initialized
  [    9.529698] Bluetooth: RFCOMM ver 1.11
  [   54.575270] Bluetooth: HIDP (Human Interface Emulation) ver 1.2
  [   54.575278] Bluetooth: HIDP socket layer initialized
  [   61.015703] input: Bluetooth 3.0 Mouse as 
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4/1-1.4:1.0/bluetooth/hci0/hci0:11/0005:0A5C:4503.000B/input/input34
  [   61.015901] hid-generic 0005:0A5C:4503.000B: input,hidraw5: BLUETOOTH HID 
v1.29 Mouse [Bluetooth 3.0 Mouse] on f4:b7:e2:e8:e9:7d
  [  101.903427] Bluetooth: hci0: BCM: chip id 63
  [  101.904421] Bluetooth: hci0: BCM: features 0x07
  [  101.920339] Bluetooth: hci0: mchipeur-ThinkPad-Helix
  [  101.921278] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000
  [  101.921320] bluetooth hci0: Direct firmware load for 
brcm/BCM20702A1-0a5c-21e6.hcd failed with error -2
  [  101.921324] Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0a5c-21e6.hcd not 
found

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-firmware 1.187.1
  ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
  Uname: Linux 5.4.0-40-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mchipeur   1287 F.... pulseaudio
   /dev/snd/controlC0:  mchipeur   1287 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: Budgie:GNOME
  Date: Sat Jul  4 13:55:41 2020
  Dependencies:
   
  InstallationDate: Installed on 2020-07-03 (1 days ago)
  InstallationMedia: Ubuntu-Budgie 20.04 LTS "Focal Fossa" - Release amd64 
(20200423)
  MachineType: LENOVO 36984MU
  PackageArchitecture: all
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic 
root=UUID=a4244631-253c-4e6c-87a9-a317c09dcbd0 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-40-generic N/A
   linux-backports-modules-5.4.0-40-generic  N/A
   linux-firmware                            1.187.1
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/10/2018
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GFET60WW (1.39 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 36984MU
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGFET60WW(1.39):bd04/10/2018:svnLENOVO:pn36984MU:pvrThinkPadHelix:rvnLENOVO:rn36984MU:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.family: ThinkPad Helix
  dmi.product.name: 36984MU
  dmi.product.sku: LENOVO_MT_3698
  dmi.product.version: ThinkPad Helix
  dmi.sys.vendor: LENOVO

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