I mentioned this was the kernel but this should give you the required
info. If you need something else let me know. I've disabled legacy usb
support in the bios so I'm also seeing if that's a issue as well.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1886366
Title:
USB External Drive Stalls and Timeouts
Status in linux package in Ubuntu:
Confirmed
Bug description:
Not sure of the package naming for the Linux Kernel. However since version
4.15.0.28 I've been getting timeouts like this in dmesg:
[63075.835488] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables
this message.
[63075.835491] scsi_eh_7 D 0 273 2 0x80004000
[63075.835494] Call Trace:
[63075.835504] __schedule+0x2b9/0x6c0
[63075.835507] schedule+0x42/0xb0
[63075.835510] schedule_preempt_disabled+0xe/0x10
[63075.835513] __mutex_lock.isra.0+0x182/0x4f0
[63075.835515] ? __switch_to_asm+0x40/0x70
[63075.835517] ? __switch_to_asm+0x34/0x70
[63075.835519] ? __switch_to_asm+0x34/0x70
[63075.835520] ? __switch_to_asm+0x40/0x70
[63075.835523] __mutex_lock_slowpath+0x13/0x20
[63075.835526] mutex_lock+0x2e/0x40
[63075.835531] device_reset+0x22/0x50 [usb_storage]
[63075.835535] scsi_eh_ready_devs+0x56c/0xa30
[63075.835540] ? __pm_runtime_resume+0x60/0x80
[63075.835543] scsi_error_handler+0x432/0x500
[63075.835548] kthread+0x104/0x140
[63075.835550] ? scsi_eh_get_sense+0x210/0x210
[63075.835553] ? kthread_park+0x80/0x80
[63075.835555] ret_from_fork+0x35/0x40
The drive works fine on kernels 4.15.0.28 and older.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: nick 2943 F.... pulseaudio
/dev/snd/controlC0: nick 2943 F.... pulseaudio
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
HibernationDevice: RESUME=UUID=2e62fe89-0a58-42ff-95bd-80760e43753b
InstallationDate: Installed on 2014-12-31 (2014 days ago)
InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic
root=UUID=f21814d2-6d82-426b-a5e0-cb4734f1a929 ro quiet splash
init=/lib/systemd/systemd vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
RelatedPackageVersions:
linux-restricted-modules-5.4.0-40-generic N/A
linux-backports-modules-5.4.0-40-generic N/A
linux-firmware 1.187.1
RfKill:
Tags: focal
Uname: Linux 5.4.0-40-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-06-29 (7 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/17/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3506
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V LE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3506:bd01/17/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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