tried with auto login on installed system and it's not working. I will do apport-collect on installed system now. I think I will install the system again without installing any updates to check if it's one that produce this bug.
** Tags added: wayland-session ** Description changed: Hello, I have freshly installed Ubuntu 20.04 and have a bug on my M3800. The touchscreen is working good on login screen bug after I enter my credentials and the gnome session open I can't use it. I'm on a dual boot computer and all is working well on Windows 10. How can I help you to track this bug and solve it ? Best regards + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.3 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: rom1 1386 F.... pulseaudio + /dev/snd/controlC1: rom1 1386 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-05-20 (50 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: Dell Inc. Dell Precision M3800 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=fr_FR.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=f3d704ff-25ed-45e9-903c-a94edcbb011c ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-40-generic N/A + linux-backports-modules-5.4.0-40-generic N/A + linux-firmware 1.187.1 + Tags: focal wayland-session + Uname: Linux 5.4.0-40-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 06/14/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A13 + dmi.board.name: Dell Precision M3800 + dmi.board.vendor: Dell Inc. + dmi.board.version: A13 + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: Not Specified + dmi.modalias: dmi:bvnDellInc.:bvrA13:bd06/14/2019:svnDellInc.:pnDellPrecisionM3800:pvrA13:rvnDellInc.:rnDellPrecisionM3800:rvrA13:cvnDellInc.:ct8:cvrNotSpecified: + dmi.product.name: Dell Precision M3800 + dmi.product.sku: Dell Precision M3800 + dmi.product.version: A13 + dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1886912 Title: DELL M3800 Touchscreen not working after login Status in linux package in Ubuntu: Incomplete Bug description: Hello, I have freshly installed Ubuntu 20.04 and have a bug on my M3800. The touchscreen is working good on login screen bug after I enter my credentials and the gnome session open I can't use it. I'm on a dual boot computer and all is working well on Windows 10. How can I help you to track this bug and solve it ? Best regards --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rom1 1386 F.... pulseaudio /dev/snd/controlC1: rom1 1386 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-05-20 (50 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Dell Inc. Dell Precision M3800 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=f3d704ff-25ed-45e9-903c-a94edcbb011c ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 RelatedPackageVersions: linux-restricted-modules-5.4.0-40-generic N/A linux-backports-modules-5.4.0-40-generic N/A linux-firmware 1.187.1 Tags: focal wayland-session Uname: Linux 5.4.0-40-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/14/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: A13 dmi.board.name: Dell Precision M3800 dmi.board.vendor: Dell Inc. dmi.board.version: A13 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA13:bd06/14/2019:svnDellInc.:pnDellPrecisionM3800:pvrA13:rvnDellInc.:rnDellPrecisionM3800:rvrA13:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Dell Precision M3800 dmi.product.sku: Dell Precision M3800 dmi.product.version: A13 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1886912/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
