This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1887703 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu Focal) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1887703 Title: 5.4 is not identifying all ports on Intex x710-TM4 10GbE controller Status in linux package in Ubuntu: Incomplete Status in linux source package in Focal: Incomplete Bug description: The Intel x710-TM4 is one of the latest 10GbE controllers from intel using the i40e driver. This particular 4 port comes in a 2x2 arrangement: 2x SFP+ and 2x RJ-45. This car is enabled in 5.4 via the inbox version of the i40e driver, and hwinfo does show both sides of the card: 625: PCI 3300.2: 0200 Ethernet controller [Created at pci.386] Unique ID: rz7Q.2osif2+gzUA Parent ID: dkRe.4r+z9AQbRI0 SysFS ID: /devices/pci0000:32/0000:32:00.0/0000:33:00.2 SysFS BusID: 0000:33:00.2 Hardware Class: network Device Name: "Intel Ethernet X710-TM4 #3" Model: "Intel Ethernet Controller X710 for 10 Gigabit SFP+" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x104e "Ethernet Controller X710 for 10 Gigabit SFP+" SubVendor: pci 0x15d9 "Super Micro Computer Inc" SubDevice: pci 0x0000 Revision: 0x02 Driver: "i40e" Driver Modules: "i40e" Device File: eno3 Memory Range: 0xa7000000-0xa7ffffff (ro,non-prefetchable) Memory Range: 0xaa808000-0xaa80ffff (ro,non-prefetchable) Memory Range: 0xa4500000-0xa457ffff (ro,non-prefetchable,disabled) IRQ: 60 (no events) HW Address: 3c:ec:ef:3f:b2:16 Permanent HW Address: 3c:ec:ef:3f:b2:16 Link detected: yes Module Alias: "pci:v00008086d0000104Esv000015D9sd00000000bc02sc00i00" Driver Info #0: Driver Status: i40e is active Driver Activation Cmd: "modprobe i40e" Config Status: cfg=new, avail=yes, need=no, active=unknown Attached to: #794 (PCI bridge) 625: PCI 3300.2: 0200 Ethernet controller [Created at pci.386] Unique ID: rz7Q.2osif2+gzUA Parent ID: dkRe.4r+z9AQbRI0 SysFS ID: /devices/pci0000:32/0000:32:00.0/0000:33:00.2 SysFS BusID: 0000:33:00.2 Hardware Class: network Device Name: "Intel Ethernet X710-TM4 #3" Model: "Intel Ethernet Controller X710 for 10 Gigabit SFP+" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x104e "Ethernet Controller X710 for 10 Gigabit SFP+" SubVendor: pci 0x15d9 "Super Micro Computer Inc" SubDevice: pci 0x0000 Revision: 0x02 Driver: "i40e" Driver Modules: "i40e" Device File: eno3 Memory Range: 0xa7000000-0xa7ffffff (ro,non-prefetchable) Memory Range: 0xaa808000-0xaa80ffff (ro,non-prefetchable) Memory Range: 0xa4500000-0xa457ffff (ro,non-prefetchable,disabled) IRQ: 60 (no events) HW Address: 3c:ec:ef:3f:b2:16 Permanent HW Address: 3c:ec:ef:3f:b2:16 Link detected: yes Module Alias: "pci:v00008086d0000104Esv000015D9sd00000000bc02sc00i00" Driver Info #0: Driver Status: i40e is active Driver Activation Cmd: "modprobe i40e" Config Status: cfg=new, avail=yes, need=no, active=unknown Attached to: #794 (PCI bridge) However, Ubuntu does not see the copper ports... it will only address/configure the two SFP+ ports. This is currently blocking certification for one of our hardware partners. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887703/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp