[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1878315
Title:
Ubuntu is unable to detect my GPU
Status in linux package in Ubuntu:
Expired
Bug description:
I have an MSI laptop which was working fine with Ubuntu 18, but I
decided to upgrade. It has one of these dual graphics setups, which
and Intel HD 630 and a NVIDIA GTX 1060 6GB. On Ubuntu 18, I simply get
the NVIDIA GPU to work by selecting its drivers on the "Additional
Drivers" tab under "Software and Updates", but on this version of
Ubuntu, my GPU doesn't appear there any more.
Also, if I type this in the console: $ lspci | grep -i --color
'vga\|3d\|2d'
This is the only line I get: 00:02.0 VGA compatible controller: Intel
Corporation HD Graphics 630 (rev 04)
Just in case, my laptop model is this: https://es.msi.com/Laptop
/GL72VR-7RFX
Any help would be appreciated.
Thanks.
I forgot to say that I also have Windows on dual boot and the GPU
works perfectly fine there. Also, it is not disabled on the BIOS or
something like that. I don't think that is even possible on my BIOS
either.
$ lspci -k | grep -EA3 'VGA|3D|Display'
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 630 (rev 04)
DeviceName: Onboard IGD
Subsystem: Micro-Star International Co., Ltd. [MSI] HD Graphics 630
Kernel driver in use: i915
$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor
Host Bridge/DRAM Registers (rev 05)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core
Processor PCIe Controller (x16) (rev 05)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 630 (rev 04)
00:14.0 USB controller: Intel Corporation 100 Series/C230 Series Chipset
Family USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation 100 Series/C230
Series Chipset Family Thermal Subsystem (rev 31)
00:16.0 Communication controller: Intel Corporation 100 Series/C230 Series
Chipset Family MEI Controller #1 (rev 31)
00:17.0 SATA controller: Intel Corporation HM170/QM170 Chipset SATA
Controller [AHCI Mode] (rev 31)
00:1c.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family
PCI Express Root Port #1 (rev f1)
00:1c.3 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family
PCI Express Root Port #4 (rev f1)
00:1c.4 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family
PCI Express Root Port #5 (rev f1)
00:1f.0 ISA bridge: Intel Corporation HM175 Chipset LPC/eSPI Controller (rev
31)
00:1f.2 Memory controller: Intel Corporation 100 Series/C230 Series Chipset
Family Power Management Controller (rev 31)
00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31)
00:1f.4 SMBus: Intel Corporation 100 Series/C230 Series Chipset Family SMBus
(rev 31)
02:00.0 Network controller: Intel Corporation Dual Band Wireless-AC 3168NGW
[Stone Peak] (rev 10)
03:00.0 Ethernet controller: Qualcomm Atheros Killer E2400 Gigabit Ethernet
Controller (rev 10)
04:00.0 USB controller: ASMedia Technology Inc. ASM1142 USB 3.1 Host
Controller
Looking at the output, I don't know why it says that my processor is an Intel
Xeon... it's actually a i7-7700HQ.
Here is a thread on the forum with more people experiencing this issue:
https://ubuntuforums.org/showthread.php?t=2443007
Thanks.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-29-generic 5.4.0-29.33
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: daniel 28254 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed May 13 03:56:36 2020
InstallationDate: Installed on 2018-10-02 (588 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
MachineType: Micro-Star International Co., Ltd. GL72VR 7RFX
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic
root=UUID=97a38a40-3df8-4990-a5bf-b879b481309b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-29-generic N/A
linux-backports-modules-5.4.0-29-generic N/A
linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-05-08 (4 days ago)
dmi.bios.date: 03/15/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E179BIMS.312
dmi.board.asset.tag: Default string
dmi.board.name: MS-179B
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE179BIMS.312:bd03/15/2018:svnMicro-StarInternationalCo.,Ltd.:pnGL72VR7RFX:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-179B:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.family: GL
dmi.product.name: GL72VR 7RFX
dmi.product.sku: 179B.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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