This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1888648 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1888648 Title: network-manager crashes: "NetworkManager needs to be running" Status in linux package in Ubuntu: Incomplete Bug description: Hi. Sometimes network-manager crashes and I can't connect to any network. Restarting the network manager service via terminal hangs and even restarting the OS hangs and I have to force shutdown via power button. When I open settings > Wi-Fi it says: "Oops, something has gone wrong. Please contact your software vendor. NetworkManager needs to be running". I'm not facing the problem right now as I just restarted my laptop so if there's any information that I need to gather while this problem is happening, let me know. Thanks. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: network-manager 1.22.10-1ubuntu2.1 ProcVersionSignature: Ubuntu 5.4.0-42.46-lowlatency 5.4.44 Uname: Linux 5.4.0-42-lowlatency x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Jul 23 14:07:57 2020 InstallationDate: Installed on 2020-06-20 (33 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IpRoute: default via 192.168.1.1 dev wlp2s0 proto dhcp metric 20600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.36 metric 600 SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH CONNECTION CON-UUID CON-PATH wlp2s0 wifi connected limited limited /org/freedesktop/NetworkManager/Devices/2 neverlookaway 7b44595b-b6bc-4add-9873-a7af7393c65d /org/freedesktop/NetworkManager/ActiveConnection/1 p2p-dev-wlp2s0 wifi-p2p disconnected none none /org/freedesktop/NetworkManager/Devices/3 -- -- -- lo loopback unmanaged unknown unknown /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.22.10 connected (site only) started limited enabled enabled enabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1888648/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp