Public bug reported:

On Dell Inspiron 5300 machine with nvidia graphic card embedded.
The system will shutdown when running unigine-heaven benchmark. It takes less 
than 10min to reproduce the issue.

Reproduce rate: 100/100

Reproduce step:

1. select nvidia card to render(performance mode)
2. download phoronix-test-suite from 
https://github.com/phoronix-test-suite/phoronix-test-suite
3. ./phoronix-test-suite run pts/unigine-heaven
4. interactive console pop-up:
   a. select 1920 x 1080 resolution
   b. select Fullscreen
   c. it is okay to disallow or allow store test result
   d. start running unigine-heaven benchmark
5. The benchmark runs for less than 10min
6. The system power cutoff without any further information
--- 
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-samwell+X42
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-12-13 (230 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190418-12:10
NonfreeKernelModules: nvidia_modeset nvidia
Package: nvidia-driver-440 440.36-0ubuntu0~0.18.04.1somerville1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.0.0-1032.36-oem-osp1 5.0.21
Tags:  bionic
Uname: Linux 5.0.0-1032-oem-osp1 x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

** Affects: nvidia-graphics-drivers-440 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-collected bionic oem-priority

** Tags added: apport-collected bionic

** Description changed:

  On Dell Inspiron 5300 machine with nvidia graphic card embedded.
  The system will shutdown when running unigine-heaven benchmark. It takes less 
than 10min to reproduce the issue.
  
  Reproduce rate: 100/100
  
  Reproduce step:
  
  1. select nvidia card to render(performance mode)
  2. download phoronix-test-suite from 
https://github.com/phoronix-test-suite/phoronix-test-suite
  3. ./phoronix-test-suite run pts/unigine-heaven
  4. interactive console pop-up:
     a. select 1920 x 1080 resolution
     b. select Fullscreen
     c. it is okay to disallow or allow store test result
     d. start running unigine-heaven benchmark
  5. The benchmark runs for less than 10min
  6. The system power cutoff without any further information
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.9
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DistributionChannelDescriptor:
+  # This is the distribution channel descriptor for the OEM CDs
+  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-samwell+X42
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-12-13 (230 days ago)
+ InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190418-12:10
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: nvidia-driver-440 440.36-0ubuntu0~0.18.04.1somerville1
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 5.0.0-1032.36-oem-osp1 5.0.21
+ Tags:  bionic
+ Uname: Linux 5.0.0-1032-oem-osp1 x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to nvidia-graphics-drivers-440 in Ubuntu.
https://bugs.launchpad.net/bugs/1889539

Title:
  System power cutoff unexpectedly when running unigine-heaven benchmark

Status in nvidia-graphics-drivers-440 package in Ubuntu:
  New

Bug description:
  On Dell Inspiron 5300 machine with nvidia graphic card embedded.
  The system will shutdown when running unigine-heaven benchmark. It takes less 
than 10min to reproduce the issue.

  Reproduce rate: 100/100

  Reproduce step:

  1. select nvidia card to render(performance mode)
  2. download phoronix-test-suite from 
https://github.com/phoronix-test-suite/phoronix-test-suite
  3. ./phoronix-test-suite run pts/unigine-heaven
  4. interactive console pop-up:
     a. select 1920 x 1080 resolution
     b. select Fullscreen
     c. it is okay to disallow or allow store test result
     d. start running unigine-heaven benchmark
  5. The benchmark runs for less than 10min
  6. The system power cutoff without any further information
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-samwell+X42
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-12-13 (230 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190418-12:10
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: nvidia-driver-440 440.36-0ubuntu0~0.18.04.1somerville1
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 5.0.0-1032.36-oem-osp1 5.0.21
  Tags:  bionic
  Uname: Linux 5.0.0-1032-oem-osp1 x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-440/+bug/1889539/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to