** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1891405
Title:
Regular wifi crashes on XPS 13 9380
Status in linux package in Ubuntu:
Confirmed
Bug description:
Within the past two weeks I've been suffering from a bunch more
crashes of my wifi on my XPS 13 9380. The wifi will stay up for awhile
after reboot, but will eventually throw the error below and require a
reboot.
[26425.814726] ath10k_pci 0000:02:00.0: firmware crashed! (guid
63f4915b-939b-493a-8e39-2c19c0a15d9a)
[26425.814732] ath10k_pci 0000:02:00.0: qca6174 hw3.2 target 0x05030000
chip_id 0x00340aff sub 1a56:143a
[26425.814734] ath10k_pci 0000:02:00.0: kconfig debug 0 debugfs 1 tracing 1
dfs 0 testmode 0
[26425.815358] ath10k_pci 0000:02:00.0: firmware ver
WLAN.RM.4.4.1-00140-QCARMSWPZ-1 api 6 features wowlan,ignore-otp,mfp crc32
29eb8ca1
[26425.815910] ath10k_pci 0000:02:00.0: board_file api 2 bmi_id N/A crc32
4ac0889b
[26425.815913] ath10k_pci 0000:02:00.0: htt-ver 3.60 wmi-op 4 htt-op 3 cal
otp max-sta 32 raw 0 hwcrypto 1
[26425.826394] ath10k_pci 0000:02:00.0: failed to get memcpy hi address for
firmware address 4: -16
[26425.826397] ath10k_pci 0000:02:00.0: failed to read firmware dump area: -16
[26425.826400] ath10k_pci 0000:02:00.0: Copy Engine register dump:
[26425.826410] ath10k_pci 0000:02:00.0: [00]: 0x00034400 11 11 3 3
[26425.826419] ath10k_pci 0000:02:00.0: [01]: 0x00034800 20 19 416 417
[26425.826427] ath10k_pci 0000:02:00.0: [02]: 0x00034c00 1 0 127 0
[26425.826435] ath10k_pci 0000:02:00.0: [03]: 0x00035000 5 5 7 5
[26425.826443] ath10k_pci 0000:02:00.0: [04]: 0x00035400 7133 7107 34 226
[26425.826452] ath10k_pci 0000:02:00.0: [05]: 0x00035800 0 0 64 0
[26425.826460] ath10k_pci 0000:02:00.0: [06]: 0x00035c00 0 30 22 20
[26425.826468] ath10k_pci 0000:02:00.0: [07]: 0x00036000 1 0 1 0
[26425.860520] ath10k_pci 0000:02:00.0: failed to read hi_board_data address:
-28
[26425.940417] ieee80211 phy0: Hardware restart was requested
[26426.161669] ath10k_pci 0000:02:00.0: unsupported HTC service id: 1536
[26426.285743] ath10k_pci 0000:02:00.0: device successfully recovered
lspci
00:00.0 Host bridge: Intel Corporation Coffee Lake HOST and DRAM Controller
(rev 0b)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620
(Whiskey Lake)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200
v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0b)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5
/ 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Point-LP
Thermal Controller (rev 30)
00:14.0 USB controller: Intel Corporation Cannon Point-LP USB 3.1 xHCI
Controller (rev 30)
00:14.2 RAM memory: Intel Corporation Cannon Point-LP Shared SRAM (rev 30)
00:15.0 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP
Serial IO I2C Controller #0 (rev 30)
00:15.1 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP
Serial IO I2C Controller #1 (rev 30)
00:16.0 Communication controller: Intel Corporation Cannon Point-LP MEI
Controller #1 (rev 30)
00:1c.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port
#5 (rev f0)
00:1c.6 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port
#7 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port
#9 (rev f0)
00:1d.4 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port
#13 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Cannon Point-LP LPC Controller (rev 30)
00:1f.3 Audio device: Intel Corporation Cannon Point-LP High Definition Audio
Controller (rev 30)
00:1f.4 SMBus: Intel Corporation Cannon Point-LP SMBus Controller (rev 30)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI
Controller (rev 30)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI
Express Card Reader (rev 01)
02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless
Network Adapter (rev 32)
03:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step)
[Alpine Ridge 4C 2016] (rev 02)
04:00.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step)
[Alpine Ridge 4C 2016] (rev 02)
04:01.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step)
[Alpine Ridge 4C 2016] (rev 02)
04:02.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step)
[Alpine Ridge 4C 2016] (rev 02)
04:04.0 PCI bridge: Intel Corporation JHL6540 Thunderbolt 3 Bridge (C step)
[Alpine Ridge 4C 2016] (rev 02)
05:00.0 System peripheral: Intel Corporation JHL6540 Thunderbolt 3 NHI (C
step) [Alpine Ridge 4C 2016] (rev 02)
39:00.0 USB controller: Intel Corporation JHL6540 Thunderbolt 3 USB
Controller (C step) [Alpine Ridge 4C 2016] (rev 02)
6e:00.0 Non-Volatile memory controller: SK hynix Device 1527
Ubuntu 5.4.0-42.46-generic 5.4.44
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bsbrom 3394 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-23 (111 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. XPS 13 9380
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/fish
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/BOOT/ubuntu_53jfb3@/vmlinuz-5.4.0-42-generic
root=ZFS=rpool/ROOT/ubuntu_53jfb3 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.2
Tags: focal
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/04/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.0
dmi.board.name: 0KTW76
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.10.0:bd02/04/2020:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9380
dmi.product.sku: 08AF
dmi.sys.vendor: Dell Inc.
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