apport information

** Tags added: apport-collected focal

** Description changed:

  When I connect some usb-to-serial device (USB2AX from Xevelabs
  manufacturer) I get the following kernel fault and need to reboot:
  
  urb 15 failed submission with -22
  
  The OS is then unstable, most USB devices stop working, sudo command is
  blockins and doesn't return...
  
  (see attachment)
  
  Machine: Matebook X Pro / HUAWEI MACHR-WX9/MACHR-WX9-PCB, BIOS 1.19 10/28/2019
  OS/Kernel: Ubuntu 20.04.1 with 5.4.0-42-generic
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.6
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  yoan       1576 F.... pulseaudio
+  /dev/snd/controlC1:  yoan       1576 F.... pulseaudio
+  /dev/snd/pcmC1D0p:   yoan       1576 F...m pulseaudio
+  /dev/snd/controlC0:  yoan       1576 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: MATE
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-05-30 (79 days ago)
+ InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Release amd64 
(20200423)
+ MachineType: HUAWEI MACHR-WX9
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=225d8502-abbf-4298-b1c0-dddd1f895f9c ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-42-generic N/A
+  linux-backports-modules-5.4.0-42-generic  N/A
+  linux-firmware                            1.187.2
+ Tags:  focal
+ Uname: Linux 5.4.0-42-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/28/2019
+ dmi.bios.vendor: HUAWEI
+ dmi.bios.version: 1.19
+ dmi.board.asset.tag: N/A
+ dmi.board.name: MACHR-WX9-PCB
+ dmi.board.vendor: HUAWEI
+ dmi.board.version: M1080
+ dmi.chassis.asset.tag: N/A
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: HUAWEI
+ dmi.chassis.version: M1080
+ dmi.modalias: 
dmi:bvnHUAWEI:bvr1.19:bd10/28/2019:svnHUAWEI:pnMACHR-WX9:pvrM1080:rvnHUAWEI:rnMACHR-WX9-PCB:rvrM1080:cvnHUAWEI:ct10:cvrM1080:
+ dmi.product.family: MateBook X
+ dmi.product.name: MACHR-WX9
+ dmi.product.sku: C100
+ dmi.product.version: M1080
+ dmi.sys.vendor: HUAWEI

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1891947/+attachment/5402250/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1891947

Title:
  Kernel crashes with USB-to-serial device: urb 15 failed submission

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I connect some usb-to-serial device (USB2AX from Xevelabs
  manufacturer) I get the following kernel fault and need to reboot:

  urb 15 failed submission with -22

  The OS is then unstable, most USB devices stop working, sudo command
  is blockins and doesn't return...

  (see attachment)

  Machine: Matebook X Pro / HUAWEI MACHR-WX9/MACHR-WX9-PCB, BIOS 1.19 10/28/2019
  OS/Kernel: Ubuntu 20.04.1 with 5.4.0-42-generic
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  yoan       1576 F.... pulseaudio
   /dev/snd/controlC1:  yoan       1576 F.... pulseaudio
   /dev/snd/pcmC1D0p:   yoan       1576 F...m pulseaudio
   /dev/snd/controlC0:  yoan       1576 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-05-30 (79 days ago)
  InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Release amd64 
(20200423)
  MachineType: HUAWEI MACHR-WX9
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=225d8502-abbf-4298-b1c0-dddd1f895f9c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-42-generic N/A
   linux-backports-modules-5.4.0-42-generic  N/A
   linux-firmware                            1.187.2
  Tags:  focal
  Uname: Linux 5.4.0-42-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/28/2019
  dmi.bios.vendor: HUAWEI
  dmi.bios.version: 1.19
  dmi.board.asset.tag: N/A
  dmi.board.name: MACHR-WX9-PCB
  dmi.board.vendor: HUAWEI
  dmi.board.version: M1080
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: HUAWEI
  dmi.chassis.version: M1080
  dmi.modalias: 
dmi:bvnHUAWEI:bvr1.19:bd10/28/2019:svnHUAWEI:pnMACHR-WX9:pvrM1080:rvnHUAWEI:rnMACHR-WX9-PCB:rvrM1080:cvnHUAWEI:ct10:cvrM1080:
  dmi.product.family: MateBook X
  dmi.product.name: MACHR-WX9
  dmi.product.sku: C100
  dmi.product.version: M1080
  dmi.sys.vendor: HUAWEI

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