apport information ** Tags added: apport-collected focal
** Description changed: I have the following laptop https://support.hp.com/us-en/product/omen- by-hp-17-cb0000-laptop-pc/26122176/document/c06411586 I cannot make the internal microphone to work. Sound->Input device gives no device list. Jack plug (pink) mic works. (The link says: HP Wide Vision HD Camera with integrated dual array digital microphone. So I guess this is the one and only internal microphone.) cat /proc/asound/card0/codec* | grep Codec Codec: Realtek ALC285 cat /proc/asound/card1/codec* | grep Codec Codec: Nvidia GPU 92 HDMI/DP I guess the internal microphone is related to this "Realtek ALC285" codec. In alsa-base.conf I had to add "options snd-hda-intel dmic_detect=0" or otherwise my screen freezes soon after boot. I tried "options snd-hda-intel model=laptop-amic" and "model=laptop- dmic" and "model=auto". The "model=laptop-dmic" shows the device in "Sound->Input device" but it loops laptop's sound output into the input. OS: Ubuntu 20.04 uname -a: 5.4.0-42-generic + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.8 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: croraf 1940 F.... pulseaudio + /dev/snd/controlC0: croraf 1940 F.... pulseaudio + /dev/snd/pcmC0D0p: croraf 1940 F...m pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2019-11-16 (281 days ago) + InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) + MachineType: HP OMEN by HP Laptop 17-cb0xxx + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=685e7294-a202-48c4-b8a9-ec45d45bfd01 ro quiet splash pci=nommconf vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-42-generic N/A + linux-backports-modules-5.4.0-42-generic N/A + linux-firmware 1.187.2 + Tags: focal + Uname: Linux 5.4.0-42-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-07-13 (42 days ago) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/05/2019 + dmi.bios.vendor: AMI + dmi.bios.version: F.16 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 8603 + dmi.board.vendor: HP + dmi.board.version: 45.38 + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAMI:bvrF.16:bd09/05/2019:svnHP:pnOMENbyHPLaptop17-cb0xxx:pvr:rvnHP:rn8603:rvr45.38:cvnHP:ct10:cvrChassisVersion: + dmi.product.family: 103C_5335KV HP OMEN + dmi.product.name: OMEN by HP Laptop 17-cb0xxx + dmi.product.sku: 7NG00EA#BED + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1892714/+attachment/5404125/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1892714 Title: Microphone not working on HP Omen 17 Status in linux package in Ubuntu: Incomplete Bug description: I have the following laptop https://support.hp.com/us-en/product/omen- by-hp-17-cb0000-laptop-pc/26122176/document/c06411586 I cannot make the internal microphone to work. Sound->Input device gives no device list. Jack plug (pink) mic works. (The link says: HP Wide Vision HD Camera with integrated dual array digital microphone. So I guess this is the one and only internal microphone.) cat /proc/asound/card0/codec* | grep Codec Codec: Realtek ALC285 cat /proc/asound/card1/codec* | grep Codec Codec: Nvidia GPU 92 HDMI/DP I guess the internal microphone is related to this "Realtek ALC285" codec. In alsa-base.conf I had to add "options snd-hda-intel dmic_detect=0" or otherwise my screen freezes soon after boot. I tried "options snd-hda-intel model=laptop-amic" and "model=laptop- dmic" and "model=auto". The "model=laptop-dmic" shows the device in "Sound->Input device" but it loops laptop's sound output into the input. OS: Ubuntu 20.04 uname -a: 5.4.0-42-generic --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: croraf 1940 F.... pulseaudio /dev/snd/controlC0: croraf 1940 F.... pulseaudio /dev/snd/pcmC0D0p: croraf 1940 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-11-16 (281 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: HP OMEN by HP Laptop 17-cb0xxx NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=685e7294-a202-48c4-b8a9-ec45d45bfd01 ro quiet splash pci=nommconf vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 RelatedPackageVersions: linux-restricted-modules-5.4.0-42-generic N/A linux-backports-modules-5.4.0-42-generic N/A linux-firmware 1.187.2 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-07-13 (42 days ago) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: AMI dmi.bios.version: F.16 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 8603 dmi.board.vendor: HP dmi.board.version: 45.38 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.16:bd09/05/2019:svnHP:pnOMENbyHPLaptop17-cb0xxx:pvr:rvnHP:rn8603:rvr45.38:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP OMEN dmi.product.name: OMEN by HP Laptop 17-cb0xxx dmi.product.sku: 7NG00EA#BED dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1892714/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
