Mauricio,

Thanks for the quick response. Attached is a zip of the files requested.

I have tried going back to older kernels that were already installed,
and the issue still occurs.


** Attachment added: "dmesg-files.zip"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1898091/+attachment/5416686/+files/dmesg-files.zip

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https://bugs.launchpad.net/bugs/1898091

Title:
  Multiple random crashes for the past week

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  For the past week or so, I have started to have random crashes.
  Somtimes it is just an app that crashes, sometimes the machine freezes
  up completely and sometimes it just reboots.

  I ran a memory test for about 8 hours over the weekend and it found no
  issues. Looking through some of the crash dmesg files I see:

  202009290318/dmesg.202009290318:1186:[ 5527.345666] BUG: unable to handle 
kernel paging request at ffffffffab1bd511
  202009291228/dmesg.202009291228:1194:[12423.898689] BUG: unable to handle 
kernel paging request at ffffffffffffff8e
  202009301804/dmesg.202009301804:1386:[31355.601321] BUG: unable to handle 
kernel paging request at ffffffffb2cbb6cf
  202010011046/dmesg.202010011046:1200:[ 3081.774984] BUG: unable to handle 
kernel paging request at ffffa0bd8f625a50

  
  Which still leads to think a memory issue. Going to run a longer memtest. I 
am usually pretty good and figuring out what is going on but this time I need 
some help to make sure I am on the right track or tell me I am completely wrong.

  
  Thanks in advance.

  ProblemType: KernelCrash
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-118-generic 4.15.0-118.119
  ProcVersionSignature: Ubuntu 4.15.0-118.119-generic 4.15.18
  Uname: Linux 4.15.0-118-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.17
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chris      3921 F.... pulseaudio
   /dev/snd/controlC1:  chris      3921 F.... pulseaudio
  Date: Tue Sep 29 16:09:48 2020
  InstallationDate: Installed on 2019-01-07 (632 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: MSI MS-7693
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-118-generic 
root=UUID=65a42e57-56c3-47ce-beb9-73c0f182e1d4 ro sbcore.autosuspend=-1 
amd_iommu=on iommu=pt crashkernel=512M-:192M
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-118-generic N/A
   linux-backports-modules-4.15.0-118-generic  N/A
   linux-firmware                              1.173.19
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/08/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.6
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970A-G46 (MS-7693)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV2.6:bd10/08/2013:svnMSI:pnMS-7693:pvr2.0:rvnMSI:rn970A-G46(MS-7693):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7693
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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