This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1903200
Title:
Ubuntu is unable to detect one of my GPUs
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have an MSI laptop which was working fine with Ubuntu 18, but I
decided to upgrade. It has one of these dual graphics setups, which
and Intel HD 630 and a NVIDIA GTX 1060 6GB. On Ubuntu 18, I simply get
the NVIDIA GPU to work by selecting its drivers on the "Additional
Drivers" tab under "Software and Updates", but on this version of
Ubuntu, my GPU doesn't appear there any more.
Also, if I type this in the console: $ lspci | grep -i --color
'vga\|3d\|2d'
This is the only line I get: 00:02.0 VGA compatible controller: Intel
Corporation HD Graphics 630 (rev 04)
Just in case, my laptop model is this: https://es.msi.com/Laptop
/GL72VR-7RFX
I also have Windows on dual boot and the GPU works perfectly fine
there. Also, it is not disabled on the BIOS or something like that. I
don't think that is even possible on my BIOS either.
$ lspci -k | grep -EA3 'VGA|3D|Display'
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 630 (rev 04)
DeviceName: Onboard IGD
Subsystem: Micro-Star International Co., Ltd. [MSI] HD Graphics 630
Kernel driver in use: i915
$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor
Host Bridge/DRAM Registers (rev 05)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core
Processor PCIe Controller (x16) (rev 05)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 630 (rev 04)
00:14.0 USB controller: Intel Corporation 100 Series/C230 Series Chipset
Family USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation 100 Series/C230
Series Chipset Family Thermal Subsystem (rev 31)
00:16.0 Communication controller: Intel Corporation 100 Series/C230 Series
Chipset Family MEI Controller #1 (rev 31)
00:17.0 SATA controller: Intel Corporation HM170/QM170 Chipset SATA
Controller [AHCI Mode] (rev 31)
00:1c.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family
PCI Express Root Port #1 (rev f1)
00:1c.3 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family
PCI Express Root Port #4 (rev f1)
00:1c.4 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family
PCI Express Root Port #5 (rev f1)
00:1f.0 ISA bridge: Intel Corporation HM175 Chipset LPC/eSPI Controller (rev
31)
00:1f.2 Memory controller: Intel Corporation 100 Series/C230 Series Chipset
Family Power Management Controller (rev 31)
00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31)
00:1f.4 SMBus: Intel Corporation 100 Series/C230 Series Chipset Family SMBus
(rev 31)
02:00.0 Network controller: Intel Corporation Dual Band Wireless-AC 3168NGW
[Stone Peak] (rev 10)
03:00.0 Ethernet controller: Qualcomm Atheros Killer E2400 Gigabit Ethernet
Controller (rev 10)
04:00.0 USB controller: ASMedia Technology Inc. ASM1142 USB 3.1 Host
Controller
Looking at the output, I don't know why it says that my processor is an Intel
Xeon... it's actually a i7-7700HQ.
Here is a thread on the forum with more people experiencing this issue:
https://ubuntuforums.org/showthread.php?t=2443007
Any help would be appreciated.
Thanks.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 5 20:18:37 2020
DistUpgraded: 2020-05-08 15:27:01,107 ERROR got error from PostInstallScript
./xorg_fix_proprietary.py (g-exec-error-quark: Falló al ejecutar el proceso
hijo «./xorg_fix_proprietary.py» (No existe el archivo o el directorio) (8))
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
nvidia, 450.80.02, 5.4.0-51-generic, x86_64: installed
nvidia, 450.80.02, 5.4.0-52-generic, x86_64: installed
virtualbox, 6.1.10, 5.4.0-51-generic, x86_64: installed
virtualbox, 6.1.10, 5.4.0-52-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation HD Graphics 630 [8086:591b] (rev 04) (prog-if 00 [VGA
controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] HD Graphics 630
[1462:11d7]
InstallationDate: Installed on 2018-10-02 (765 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
MachineType: Micro-Star International Co., Ltd. GL72VR 7RFX
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic
root=UUID=97a38a40-3df8-4990-a5bf-b879b481309b ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to focal on 2020-05-08 (181 days ago)
XorgLogOld:
dmi.bios.date: 03/15/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E179BIMS.312
dmi.board.asset.tag: Default string
dmi.board.name: MS-179B
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE179BIMS.312:bd03/15/2018:svnMicro-StarInternationalCo.,Ltd.:pnGL72VR7RFX:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-179B:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.family: GL
dmi.product.name: GL72VR 7RFX
dmi.product.sku: 179B.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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