Public bug reported:
Touchpad hardware is OK and works for Win10. Not working for live disc,
not for 18.04 and not for 20.04 after upgrading. I've attached a
Logitech wireless mouse with its USB adapter and that works. Bluetooth
is also missing, but I have not started trying to skull that out. I'm
happy to help try debugging things, and to help resolve the issue.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-54-generic 5.4.0-54.60
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tom 1395 F.... pulseaudio
/dev/snd/controlC0: tom 1395 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 28 19:09:05 2020
InstallationDate: Installed on 2020-01-26 (307 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: ByteSpeed LLC ByteSpeed Laptop C15B
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic
root=UUID=07b919ee-c6ad-41a5-9c64-df3c8e477b6f ro quiet splash i8042.reset
i8042.nomux i8042.nopnp i8042noloop noapic vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-54-generic N/A
linux-backports-modules-5.4.0-54-generic N/A
linux-firmware 1.187.4
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-11-25 (3 days ago)
dmi.bios.date: 03/18/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C15B.616
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: C15B
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: ByteSpeed LLC
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrC15B.616:bd03/18/2014:svnByteSpeedLLC:pnByteSpeedLaptopC15B:pvr1.0:rvnPEGATRONCORPORATION:rnC15B:rvr1.0:cvnByteSpeedLLC:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: PEGA Family
dmi.product.name: ByteSpeed Laptop C15B
dmi.product.sku: 0
dmi.product.version: 1.0
dmi.sys.vendor: ByteSpeed LLC
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug focal
** Attachment added: "devices"
https://bugs.launchpad.net/bugs/1906128/+attachment/5439165/+files/devices
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https://bugs.launchpad.net/bugs/1906128
Title:
Touchpad not deteced on Bytespeed C15B laptop
Status in linux package in Ubuntu:
Confirmed
Bug description:
Touchpad hardware is OK and works for Win10. Not working for live
disc, not for 18.04 and not for 20.04 after upgrading. I've attached
a Logitech wireless mouse with its USB adapter and that works.
Bluetooth is also missing, but I have not started trying to skull that
out. I'm happy to help try debugging things, and to help resolve the
issue.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-54-generic 5.4.0-54.60
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tom 1395 F.... pulseaudio
/dev/snd/controlC0: tom 1395 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 28 19:09:05 2020
InstallationDate: Installed on 2020-01-26 (307 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
MachineType: ByteSpeed LLC ByteSpeed Laptop C15B
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic
root=UUID=07b919ee-c6ad-41a5-9c64-df3c8e477b6f ro quiet splash i8042.reset
i8042.nomux i8042.nopnp i8042noloop noapic vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-54-generic N/A
linux-backports-modules-5.4.0-54-generic N/A
linux-firmware 1.187.4
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-11-25 (3 days ago)
dmi.bios.date: 03/18/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C15B.616
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: C15B
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: ByteSpeed LLC
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrC15B.616:bd03/18/2014:svnByteSpeedLLC:pnByteSpeedLaptopC15B:pvr1.0:rvnPEGATRONCORPORATION:rnC15B:rvr1.0:cvnByteSpeedLLC:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: PEGA Family
dmi.product.name: ByteSpeed Laptop C15B
dmi.product.sku: 0
dmi.product.version: 1.0
dmi.sys.vendor: ByteSpeed LLC
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