apport information ** Tags added: apport-collected focal
** Description changed: I have tried 2 intel wifi cards (9260 and previously 9560, which i thought was broken) in my msi GF63 laptop. Both cards work fine when using windows, getting me a speed of 450 mbps consistently. But when using linux with ubuntu 20.04, this speed is reduced to max 25 mbps (using the same 5G network). I'm using iwlwifi-9260-th-b0-jf-b0-46.ucode and kernel 5.6.19. I have tried with a previous version of the driver (iwlwifi-9260-th-b0-jf-b0-34.ucode), but unfortunately gave me the same result. I have also tried different kernels (5.4.0 that came with ubuntu 20.04 and also 5.3.18), to no avail. I've also tried fiddling with settings in /etc/modprobe.d/iwlwifi- opt.conf options iwlwifi 11n_disable=1 options iwlwifi swcrypto=0 options iwlwifi bt_coex_active=0 options iwlwifi power_save=0 options iwlwifi uapsd_disable=1 options iwlmvm power_scheme=1 These seem to get me the 'best' results, of merely 25 mbps. windows, when getting 450 mbps, uses this driver version 22.0.0.6 (https://downloadcenter.intel.com/download/29902) I have disabled power-management so i don't think it's a power save issue like someone else suggested. From iw and iwconfig, the max bit rate seems to be 54.0 Mbps, but the card can surely do much faster. Any idea on how to fix this? Please let me know if more info is needed. Thanks! dmesg | grep iwl [ 2.287446] iwlwifi 0000:04:00.0: enabling device (0000 -> 0002) [ 2.301450] iwlwifi 0000:04:00.0: Found debug destination: EXTERNAL_DRAM [ 2.301452] iwlwifi 0000:04:00.0: Found debug configuration: 0 [ 2.301710] iwlwifi 0000:04:00.0: loaded firmware version 46.6bf1df06.0 9260-th-b0-jf-b0-46.ucode op_mode iwlmvm [ 2.356367] iwlwifi 0000:04:00.0: Detected Intel(R) Wireless-AC 9260 160MHz, REV=0x324 [ 2.370323] iwlwifi 0000:04:00.0: Applying debug destination EXTERNAL_DRAM [ 2.370983] iwlwifi 0000:04:00.0: Allocated 0x00400000 bytes for firmware monitor. [ 2.429183] iwlwifi 0000:04:00.0: base HW address: f2:ac:12:fa:47:6f [ 2.496763] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs' [ 2.509009] iwlwifi 0000:04:00.0 wlp4s0: renamed from wlan0 [ 3.401664] iwlwifi 0000:04:00.0: Applying debug destination EXTERNAL_DRAM [ 3.515240] iwlwifi 0000:04:00.0: Applying debug destination EXTERNAL_DRAM [ 3.585957] iwlwifi 0000:04:00.0: FW already configured (0) - re-configuring iw list Wiphy phy0 max # scan SSIDs: 20 max scan IEs length: 464 bytes max # sched scan SSIDs: 20 max # match sets: 11 max # scan plans: 2 max scan plan interval: 65535 max scan plan iterations: 254 Retry short limit: 7 Retry long limit: 4 Coverage class: 0 (up to 0m) Device supports RSN-IBSS. Device supports AP-side u-APSD. Device supports T-DLS. Supported Ciphers: * WEP40 (00-0f-ac:1) * WEP104 (00-0f-ac:5) * TKIP (00-0f-ac:2) * CCMP-128 (00-0f-ac:4) * GCMP-128 (00-0f-ac:8) * GCMP-256 (00-0f-ac:9) * CMAC (00-0f-ac:6) * GMAC-128 (00-0f-ac:11) * GMAC-256 (00-0f-ac:12) Available Antennas: TX 0x3 RX 0x3 Configured Antennas: TX 0x3 RX 0x3 Supported interface modes: * IBSS * managed * AP * AP/VLAN * monitor * P2P-client * P2P-GO * P2P-device Band 1: Bitrates (non-HT): * 1.0 Mbps * 2.0 Mbps (short preamble supported) * 5.5 Mbps (short preamble supported) * 11.0 Mbps (short preamble supported) * 6.0 Mbps * 9.0 Mbps * 12.0 Mbps * 18.0 Mbps * 24.0 Mbps * 36.0 Mbps * 48.0 Mbps * 54.0 Mbps Frequencies: * 2412 MHz [1] (22.0 dBm) * 2417 MHz [2] (22.0 dBm) * 2422 MHz [3] (22.0 dBm) * 2427 MHz [4] (22.0 dBm) * 2432 MHz [5] (22.0 dBm) * 2437 MHz [6] (22.0 dBm) * 2442 MHz [7] (22.0 dBm) * 2447 MHz [8] (22.0 dBm) * 2452 MHz [9] (22.0 dBm) * 2457 MHz [10] (22.0 dBm) * 2462 MHz [11] (22.0 dBm) * 2467 MHz [12] (22.0 dBm) * 2472 MHz [13] (22.0 dBm) * 2484 MHz [14] (disabled) Band 2: Bitrates (non-HT): * 6.0 Mbps * 9.0 Mbps * 12.0 Mbps * 18.0 Mbps * 24.0 Mbps * 36.0 Mbps * 48.0 Mbps * 54.0 Mbps Frequencies: * 5180 MHz [36] (22.0 dBm) (no IR) * 5200 MHz [40] (22.0 dBm) (no IR) * 5220 MHz [44] (22.0 dBm) (no IR) * 5240 MHz [48] (22.0 dBm) (no IR) * 5260 MHz [52] (22.0 dBm) (no IR, radar detection) * 5280 MHz [56] (22.0 dBm) (no IR, radar detection) * 5300 MHz [60] (22.0 dBm) (no IR, radar detection) * 5320 MHz [64] (22.0 dBm) (no IR, radar detection) * 5340 MHz [68] (disabled) * 5360 MHz [72] (disabled) * 5380 MHz [76] (disabled) * 5400 MHz [80] (disabled) * 5420 MHz [84] (disabled) * 5440 MHz [88] (disabled) * 5460 MHz [92] (disabled) * 5480 MHz [96] (disabled) * 5500 MHz [100] (22.0 dBm) (no IR, radar detection) * 5520 MHz [104] (22.0 dBm) (no IR, radar detection) * 5540 MHz [108] (22.0 dBm) (no IR, radar detection) * 5560 MHz [112] (22.0 dBm) (no IR, radar detection) * 5580 MHz [116] (22.0 dBm) (no IR, radar detection) * 5600 MHz [120] (22.0 dBm) (no IR, radar detection) * 5620 MHz [124] (22.0 dBm) (no IR, radar detection) * 5640 MHz [128] (22.0 dBm) (no IR, radar detection) * 5660 MHz [132] (22.0 dBm) (no IR, radar detection) * 5680 MHz [136] (22.0 dBm) (no IR, radar detection) * 5700 MHz [140] (22.0 dBm) (no IR, radar detection) * 5720 MHz [144] (22.0 dBm) (no IR, radar detection) * 5745 MHz [149] (22.0 dBm) (no IR) * 5765 MHz [153] (22.0 dBm) (no IR) * 5785 MHz [157] (22.0 dBm) (no IR) * 5805 MHz [161] (22.0 dBm) (no IR) * 5825 MHz [165] (22.0 dBm) (no IR) * 5845 MHz [169] (disabled) * 5865 MHz [173] (disabled) * 5885 MHz [177] (disabled) * 5905 MHz [181] (disabled) iwconfig wlp4s0 IEEE 802.11 ESSID:"UniFi" Mode:Managed Frequency:5.22 GHz Access Point: 34:85:C2:CE:2F:9B Bit Rate=54 Mb/s Tx-Power=22 dBm Retry short limit:7 RTS thr:off Fragment thr:off Power Management:off Link Quality=70/70 Signal level=-40 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:300 Missed beacon:0 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.13 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: dries 1521 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + Dependencies: + + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-03-01 (277 days ago) + InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 002: ID 8087:0025 Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Lsusb-t: + /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M + /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M + |__ Port 14: Dev 2, If 0, Class=Wireless, Driver=btusb, 12M + |__ Port 14: Dev 2, If 1, Class=Wireless, Driver=btusb, 12M + MachineType: Micro-Star International Co., Ltd. GF63 Thin 9SC + Package: linux-firmware 1.187.4 + PackageArchitecture: all + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic root=UUID=8aae6251-192d-4870-97c8-2a1a1163160c ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-56-generic N/A + linux-backports-modules-5.4.0-56-generic N/A + linux-firmware 1.187.4 + Tags: focal + Uname: Linux 5.4.0-56-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-10-28 (36 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 03/26/2020 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: E16R3IMS.108 + dmi.board.asset.tag: Default string + dmi.board.name: MS-16R3 + dmi.board.vendor: Micro-Star International Co., Ltd. + dmi.board.version: REV:1.0 + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 10 + dmi.chassis.vendor: Micro-Star International Co., Ltd. + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16R3IMS.108:bd03/26/2020:svnMicro-StarInternationalCo.,Ltd.:pnGF63Thin9SC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16R3:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring: + dmi.product.family: GF + dmi.product.name: GF63 Thin 9SC + dmi.product.sku: 16R3.1 + dmi.product.version: REV:1.0 + dmi.sys.vendor: Micro-Star International Co., Ltd. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1906273/+attachment/5440959/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1906273 Title: iwlwifi - very slow for intel 9260/9560 wireless cards Status in linux-firmware package in Ubuntu: New Bug description: I have tried 2 intel wifi cards (9260 and previously 9560, which i thought was broken) in my msi GF63 laptop. Both cards work fine when using windows, getting me a speed of 450 mbps consistently. But when using linux with ubuntu 20.04, this speed is reduced to max 25 mbps (using the same 5G network). I'm using iwlwifi-9260-th-b0-jf-b0-46.ucode and kernel 5.6.19. I have tried with a previous version of the driver (iwlwifi-9260-th-b0-jf-b0-34.ucode), but unfortunately gave me the same result. I have also tried different kernels (5.4.0 that came with ubuntu 20.04 and also 5.3.18), to no avail. I've also tried fiddling with settings in /etc/modprobe.d/iwlwifi- opt.conf options iwlwifi 11n_disable=1 options iwlwifi swcrypto=0 options iwlwifi bt_coex_active=0 options iwlwifi power_save=0 options iwlwifi uapsd_disable=1 options iwlmvm power_scheme=1 These seem to get me the 'best' results, of merely 25 mbps. windows, when getting 450 mbps, uses this driver version 22.0.0.6 (https://downloadcenter.intel.com/download/29902) I have disabled power-management so i don't think it's a power save issue like someone else suggested. From iw and iwconfig, the max bit rate seems to be 54.0 Mbps, but the card can surely do much faster. Any idea on how to fix this? Please let me know if more info is needed. Thanks! dmesg | grep iwl [ 2.287446] iwlwifi 0000:04:00.0: enabling device (0000 -> 0002) [ 2.301450] iwlwifi 0000:04:00.0: Found debug destination: EXTERNAL_DRAM [ 2.301452] iwlwifi 0000:04:00.0: Found debug configuration: 0 [ 2.301710] iwlwifi 0000:04:00.0: loaded firmware version 46.6bf1df06.0 9260-th-b0-jf-b0-46.ucode op_mode iwlmvm [ 2.356367] iwlwifi 0000:04:00.0: Detected Intel(R) Wireless-AC 9260 160MHz, REV=0x324 [ 2.370323] iwlwifi 0000:04:00.0: Applying debug destination EXTERNAL_DRAM [ 2.370983] iwlwifi 0000:04:00.0: Allocated 0x00400000 bytes for firmware monitor. [ 2.429183] iwlwifi 0000:04:00.0: base HW address: f2:ac:12:fa:47:6f [ 2.496763] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs' [ 2.509009] iwlwifi 0000:04:00.0 wlp4s0: renamed from wlan0 [ 3.401664] iwlwifi 0000:04:00.0: Applying debug destination EXTERNAL_DRAM [ 3.515240] iwlwifi 0000:04:00.0: Applying debug destination EXTERNAL_DRAM [ 3.585957] iwlwifi 0000:04:00.0: FW already configured (0) - re-configuring iw list Wiphy phy0 max # scan SSIDs: 20 max scan IEs length: 464 bytes max # sched scan SSIDs: 20 max # match sets: 11 max # scan plans: 2 max scan plan interval: 65535 max scan plan iterations: 254 Retry short limit: 7 Retry long limit: 4 Coverage class: 0 (up to 0m) Device supports RSN-IBSS. Device supports AP-side u-APSD. Device supports T-DLS. Supported Ciphers: * WEP40 (00-0f-ac:1) * WEP104 (00-0f-ac:5) * TKIP (00-0f-ac:2) * CCMP-128 (00-0f-ac:4) * GCMP-128 (00-0f-ac:8) * GCMP-256 (00-0f-ac:9) * CMAC (00-0f-ac:6) * GMAC-128 (00-0f-ac:11) * GMAC-256 (00-0f-ac:12) Available Antennas: TX 0x3 RX 0x3 Configured Antennas: TX 0x3 RX 0x3 Supported interface modes: * IBSS * managed * AP * AP/VLAN * monitor * P2P-client * P2P-GO * P2P-device Band 1: Bitrates (non-HT): * 1.0 Mbps * 2.0 Mbps (short preamble supported) * 5.5 Mbps (short preamble supported) * 11.0 Mbps (short preamble supported) * 6.0 Mbps * 9.0 Mbps * 12.0 Mbps * 18.0 Mbps * 24.0 Mbps * 36.0 Mbps * 48.0 Mbps * 54.0 Mbps Frequencies: * 2412 MHz [1] (22.0 dBm) * 2417 MHz [2] (22.0 dBm) * 2422 MHz [3] (22.0 dBm) * 2427 MHz [4] (22.0 dBm) * 2432 MHz [5] (22.0 dBm) * 2437 MHz [6] (22.0 dBm) * 2442 MHz [7] (22.0 dBm) * 2447 MHz [8] (22.0 dBm) * 2452 MHz [9] (22.0 dBm) * 2457 MHz [10] (22.0 dBm) * 2462 MHz [11] (22.0 dBm) * 2467 MHz [12] (22.0 dBm) * 2472 MHz [13] (22.0 dBm) * 2484 MHz [14] (disabled) Band 2: Bitrates (non-HT): * 6.0 Mbps * 9.0 Mbps * 12.0 Mbps * 18.0 Mbps * 24.0 Mbps * 36.0 Mbps * 48.0 Mbps * 54.0 Mbps Frequencies: * 5180 MHz [36] (22.0 dBm) (no IR) * 5200 MHz [40] (22.0 dBm) (no IR) * 5220 MHz [44] (22.0 dBm) (no IR) * 5240 MHz [48] (22.0 dBm) (no IR) * 5260 MHz [52] (22.0 dBm) (no IR, radar detection) * 5280 MHz [56] (22.0 dBm) (no IR, radar detection) * 5300 MHz [60] (22.0 dBm) (no IR, radar detection) * 5320 MHz [64] (22.0 dBm) (no IR, radar detection) * 5340 MHz [68] (disabled) * 5360 MHz [72] (disabled) * 5380 MHz [76] (disabled) * 5400 MHz [80] (disabled) * 5420 MHz [84] (disabled) * 5440 MHz [88] (disabled) * 5460 MHz [92] (disabled) * 5480 MHz [96] (disabled) * 5500 MHz [100] (22.0 dBm) (no IR, radar detection) * 5520 MHz [104] (22.0 dBm) (no IR, radar detection) * 5540 MHz [108] (22.0 dBm) (no IR, radar detection) * 5560 MHz [112] (22.0 dBm) (no IR, radar detection) * 5580 MHz [116] (22.0 dBm) (no IR, radar detection) * 5600 MHz [120] (22.0 dBm) (no IR, radar detection) * 5620 MHz [124] (22.0 dBm) (no IR, radar detection) * 5640 MHz [128] (22.0 dBm) (no IR, radar detection) * 5660 MHz [132] (22.0 dBm) (no IR, radar detection) * 5680 MHz [136] (22.0 dBm) (no IR, radar detection) * 5700 MHz [140] (22.0 dBm) (no IR, radar detection) * 5720 MHz [144] (22.0 dBm) (no IR, radar detection) * 5745 MHz [149] (22.0 dBm) (no IR) * 5765 MHz [153] (22.0 dBm) (no IR) * 5785 MHz [157] (22.0 dBm) (no IR) * 5805 MHz [161] (22.0 dBm) (no IR) * 5825 MHz [165] (22.0 dBm) (no IR) * 5845 MHz [169] (disabled) * 5865 MHz [173] (disabled) * 5885 MHz [177] (disabled) * 5905 MHz [181] (disabled) iwconfig wlp4s0 IEEE 802.11 ESSID:"UniFi" Mode:Managed Frequency:5.22 GHz Access Point: 34:85:C2:CE:2F:9B Bit Rate=54 Mb/s Tx-Power=22 dBm Retry short limit:7 RTS thr:off Fragment thr:off Power Management:off Link Quality=70/70 Signal level=-40 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:300 Missed beacon:0 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dries 1521 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Dependencies: DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-03-01 (277 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0025 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 14: Dev 2, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 14: Dev 2, If 1, Class=Wireless, Driver=btusb, 12M MachineType: Micro-Star International Co., Ltd. GF63 Thin 9SC Package: linux-firmware 1.187.4 PackageArchitecture: all ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic root=UUID=8aae6251-192d-4870-97c8-2a1a1163160c ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73 RelatedPackageVersions: linux-restricted-modules-5.4.0-56-generic N/A linux-backports-modules-5.4.0-56-generic N/A linux-firmware 1.187.4 Tags: focal Uname: Linux 5.4.0-56-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-10-28 (36 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/26/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E16R3IMS.108 dmi.board.asset.tag: Default string dmi.board.name: MS-16R3 dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16R3IMS.108:bd03/26/2020:svnMicro-StarInternationalCo.,Ltd.:pnGF63Thin9SC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16R3:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring: dmi.product.family: GF dmi.product.name: GF63 Thin 9SC dmi.product.sku: 16R3.1 dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. 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