apport information

** Attachment added: "Lsusb.txt"
   https://bugs.launchpad.net/bugs/1274674/+attachment/3963862/+files/Lsusb.txt

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https://bugs.launchpad.net/bugs/1274674

Title:
  SH-S202N Samsung DVD RW drive isn't compatible

Status in Elementary Community:
  Confirmed
Status in The Linux Kernel:
  Incomplete
Status in Ubuntu Express (Ubuntu Live Installer):
  New
Status in Ubuntu Friendly:
  Invalid
Status in Xubuntu:
  New
Status in “linux” package in Ubuntu:
  Confirmed
Status in “linux-meta” package in Debian:
  New
Status in “linux-meta” package in Fedora:
  New

Bug description:
  The drive itself is recognized by the computer, but when I put in a
  disc or even attempt to boot from a disk, nothing happens. Here are
  the complete drive specs...

  jeb@A880G-plus:~$ cd-drive
  cd-drive version 0.83 x86_64-pc-linux-gnu
  Copyright (c) 2003, 2004, 2005, 2007, 2008, 2011 R. Bernstein
  This is free software; see the source for copying conditions.
  There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A
  PARTICULAR PURPOSE.
  The driver selected is GNU/Linux
  The default device for this driver is /dev/cdrom

  Drivers available...
    GNU/Linux ioctl and MMC driver     
    cdrdao (TOC) disk image driver     
    bin/cuesheet disk image driver     
    Nero NRG disk image driver         

  CD-ROM drive supports MMC 3

                         Drive: /dev/cdrom
  Vendor                      : TSSTcorp
  Model                       : CDDVDW SH-S202N 
  Revision                    : SB00
  Profile List Feature
        DVD-R - Double-Layer Sequential Recording
        DVD-R - Double-layer Jump Recording
        DVD+R Double Layer - DVD Recordable Double Layer
        DVD+R - DVD Recordable
        DVD+RW - DVD Rewritable
        Re-recordable DVD using Sequential Recording
        Re-recordable DVD using Restricted Overwrite
        Re-writable DVD
        Re-recordable DVD using Sequential recording
        Read only DVD
        CD-RW Re-writable Compact Disc capable
        Write once Compact Disc capable
        Read only Compact Disc capable

  Core Feature
        ATAPI interface

  Morphing Feature
        Operational Change Request/Notification not supported
        Synchronous GET EVENT/STATUS NOTIFICATION supported

  Removable Medium Feature
        Tray type loading mechanism
        can eject the medium or magazine via the normal START/STOP command
        can be locked into the Logical Unit

  Write Protect Feature

  Random Readable Feature

  Multi-Read Feature

  CD Read Feature
        C2 Error pointers are supported
        CD-Text is supported

  DVD Read Feature

  Random Writable Feature

  Incremental Streaming Writable Feature

  Formattable Feature

  Management Ability of the Logical Unit/media system to provide an
  apparently defect-free space. Feature

  Restricted Overwrite Feature

  MRW Feature

  DVD+RW Feature

  DVD+R Feature

  Rigid Restricted Overwrite Feature

  CD Track at Once Feature

  CD Mastering (Session at Once) Feature

  DVD-R/RW Write Feature

  Unknown code 33 Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Profile List Feature

  Hardware                                  : CD-ROM or DVD
  Can eject                                 : Yes
  Can close tray                            : Yes
  Can disable manual eject                  : Yes
  Can select juke-box disc                  : No

  Can set drive speed                       : No
  Can read multiple sessions (e.g. PhotoCD) : Yes
  Can hard reset device                     : Yes

  Reading....
    Can read Mode 2 Form 1                  : Yes
    Can read Mode 2 Form 2                  : Yes
    Can read (S)VCD (i.e. Mode 2 Form 1/2)  : Yes
    Can read C2 Errors                      : Yes
    Can read IRSC                           : Yes
    Can read Media Channel Number (or UPC)  : Yes
    Can play audio                          : Yes
    Can read CD-DA                          : Yes
    Can read CD-R                           : Yes
    Can read CD-RW                          : Yes
    Can read DVD-ROM                        : Yes

  Writing....
    Can write CD-RW                         : Yes
    Can write DVD-R                         : Yes
    Can write DVD-RAM                       : Yes
    Can write DVD-RW                        : No
    Can write DVD+RW                        : No

  jeb@A880G-plus:~$
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6+elementary3~ubuntu12.04.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jeb        2293 F.... pulseaudio
   /dev/snd/controlC0:  jeb        2293 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfe8f4000 irq 16'
     Mixer name : 'Realtek ALC662 rev1'
     Components : 'HDA:10ec0662,1565821f,00100101'
     Controls      : 38
     Simple ctrls  : 20
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe9e8000 irq 19'
     Mixer name : 'ATI RS690/780 HDMI'
     Components : 'HDA:1002791a,00791a00,00100000'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  DistroRelease: elementary OS 0.2
  HibernationDevice: RESUME=UUID=10dd8bb2-4f62-4ae7-9155-30f9303788b1
  InstallationMedia: elementary OS 0.2 "Luna" - Stable amd64 (20130810)
  MachineType: BIOSTAR Group A880G+
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-58-generic 
root=UUID=d96cb30e-2387-422e-b16a-bd2f3c84f9e9 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-58-generic N/A
   linux-backports-modules-3.2.0-58-generic  N/A
   linux-firmware                            1.79.9
  Tags:  luna
  Uname: Linux 3.2.0-58-generic x86_64
  UnreportableReason: This is not an official elementary package. Please remove 
any third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/21/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080016
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: A880G+
  dmi.board.vendor: BIOSTAR Group
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 3
  dmi.chassis.vendor: BIOSTAR Group
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr080016:bd09/21/2011:svnBIOSTARGroup:pnA880G+:pvr:rvnBIOSTARGroup:rnA880G+:rvr:cvnBIOSTARGroup:ct3:cvr:
  dmi.product.name: A880G+
  dmi.sys.vendor: BIOSTAR Group

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