Hello All. The root cause was determined to be that Ubuntu could not see the installed hard drive, which was verified using a number of commands including 'fdisk -l' from the installation environment. I had another look at the system BIOS settings and changed 'Onboard SATA Mode' from 'Intel RST Premium' to 'AHCI'. This allowed the Ubuntu 16.04 install to recognize the hard drive partitions during the install and still allows Windows to boot normally. I was able to complete the install without difficulty after making this change.
Thanks for your quick response on this support request! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911578 Title: Cannot install Ubuntu 16.04 Alongside Pre-Installed Windows 10 Status in linux package in Ubuntu: Confirmed Bug description: Hello. I am trying to install Ubuntu 16.04.4 LTS from USB (which has been used successfully in the past) alongside pre-installed Windows 10 on a new Acer Aspire TC-895-EB11 desktop. I expected that the install process would recognize the free partition created on the GPT disk, but it does not. I reviewed and followed the steps in this guide (https://askubuntu.com/questions/221835/how-do-i-install-ubuntu- alongside-a-pre-installed-windows-with-uefi) - no change. I disabled Secure Boot in the BIOS - no change. The drive & partitions do not appear to be recognized by Ubuntu. As recommended in the guide, I am submitting this bug report. Any assistance would be much appreciated! I only purchased this desktop to run Ubuntu, but would prefer to keep the Windows 10 partition usable in case I ever want to use it. Thanks! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911578/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
