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Thank you for your help, we really do appreciate it. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: kernel-request-3.13.0-6.23 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1257817 Title: 8086:0166 [Toshiba Portege Z935-ST4N03] cannot boot Ubuntu ISO image off USB stick Status in “linux” package in Ubuntu: Incomplete Bug description: Somehow (and I cannot remember what was involved), after purchasing this laptop [Toshiba Portege Z935-ST4N03] in June of 2013, I was able to install Ubuntu from a USB drive, and have set up a dual-boot system with Windows 8 and Ubuntu. However, in testing of another bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1214180 I have been asked a couple of times to download an Ubunto development ISO image, boot into it, and see if the suspend-resume problem described there has been fixed. This machine does not have a CD/DVD drive, so I made a USB stick, but I was unable to boot off the USB in August and again recently in December of this year, and I was asked in that bug to report the booting problem separately using the terminal "ubuntu-bug linux" command, so here I am. Here are the details of my latest attempt: a) I downloaded the ISO from http://cdimage.ubuntu.com/daily- live/current/ labeled trusty-desktop-amd64.iso 03-Dec-2013 07:49 884M Desktop image for 64-bit PC (AMD64) computers (standard download) and used the Startup Disk Creator utility on my desktop machine (which is running the 12.0-4 LTS version of Ubuntu currently) to create a startup USB stick from it. This is almost certainly the same Startup Disk Creator utility I used when I originally set up my computer in June, but it is probably a different USB stick. b) Following the instructions on https://help.ubuntu.com/community/UEFI (because I do have UEFI on this computer), I also verified that I have Secure Boot disabled in the BIOS (that was already the case) and that RapidStart Technology is disabled (that was also already the case). And I set the BIOS to boot off USB first. I am booting in UEFI mode. c) I then attempted to boot my Toshiba Portege laptop off that USB stick. I have USB as first in boot order (and I also tried by hitting F12 during bootup and manually selecting to boot off the USB stick) (and I tried all 3 USB ports on the computer, just in case they behaved differently, because I think one is USB-3 and the other two are USB-2). In all cases, I got an error message that was too quick to see, and then ended up at my normal hard disk (well, SSD disk) boot menu, where I could boot normally (not off the USB in other words). d) By filming the bootup sequence with my digital camera, I was able to freeze the frame where the error message appeared and read it. I attached a screen shot in that other issue, and I think the message says (I'm not entirely sure about the first line, as it was a bit blurry): Could not get fio for li->DevIceHandle: 2 Failed to find fs Failed to load image Failed to find fs Failed to load image Press any key to continue... I will also attach the screen shot here. e) I was able to use the USB stick to boot my desktop machine. It does not use UEFI, but at least I was able to confirm that the USB stick is bootable and works as a "Live" version of Ubuntu. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-27-generic 3.8.0-27.40 ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4 Uname: Linux 3.8.0-27-generic x86_64 ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jhodgdon 2208 F.... pulseaudio CurrentDmesg: [ 9.616245] postgres (1483): /proc/1483/oom_adj is deprecated, please use /proc/1483/oom_score_adj instead. [ 9.960883] init: anacron main process (1384) killed by TERM signal [ 11.475801] init: plymouth-stop pre-start process (1885) terminated with status 1 Date: Wed Dec 4 08:07:02 2013 HibernationDevice: RESUME=UUID=83309235-54d3-42b7-92d8-7fac594f6e68 InstallationDate: Installed on 2013-06-17 (169 days ago) InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1) MachineType: TOSHIBA PORTEGE Z935 MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-27-generic root=UUID=cc61d39a-8b97-457b-88b2-710d49656f9f ro acpi_backlight=vendor RelatedPackageVersions: linux-restricted-modules-3.8.0-27-generic N/A linux-backports-modules-3.8.0-27-generic N/A linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/04/2013 dmi.bios.vendor: TOSHIBA dmi.bios.version: Version 6.70 dmi.board.asset.tag: 0000000000 dmi.board.name: PORTEGE Z935 dmi.board.vendor: TOSHIBA dmi.board.version: Version A0 dmi.chassis.asset.tag: 0000000000 dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: Version 1.0 dmi.modalias: dmi:bvnTOSHIBA:bvrVersion6.70:bd04/04/2013:svnTOSHIBA:pnPORTEGEZ935:pvrPT234U-07101X:rvnTOSHIBA:rnPORTEGEZ935:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0: dmi.product.name: PORTEGE Z935 dmi.product.version: PT234U-07101X dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1257817/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp