Thanks for the bug report.

It looks like you are using Bluetooth audio and also experiencing lots
of kernel crashes in the rtw88_core module.

Just in case the kernel crashes are not related, please check that you
don't still have the Settings window open as that can cause some audio
quality problems.

Next, please try disabling wifi. Because 2.4GHz wifi networks can
directly interfere with Bluetooth signal quality.

Please also run:

  lspci > lspci.txt
  lsusb > lsusb.txt

and attach the resulting text files here.

** Summary changed:

- [CMT-SBT20, playback] Underruns, dropouts or crackling sound
+ Bluetooth audio underruns, dropouts or crackling sound

** Changed in: pulseaudio (Ubuntu)
       Status: New => Incomplete

** Tags added: a2dp

** Package changed: pulseaudio (Ubuntu) => linux (Ubuntu)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1913947

Title:
  Bluetooth audio underruns, dropouts or crackling sound

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The audio isn't in sync with video (ex. with youtube).
  Sometimes the audio is missing

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: pulseaudio 1:13.99.2-1ubuntu2.3
  ProcVersionSignature: Ubuntu 5.8.0-41.46-generic 5.8.18
  Uname: Linux 5.8.0-41-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  simone     2131 F.... pulseaudio
   /dev/snd/controlC0:  simone     2131 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 31 15:56:52 2021
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: CMT-SBT20
  Symptom_Type: Underruns, dropouts, or "crackling" sound
  Title: [CMT-SBT20, playback] Underruns, dropouts or crackling sound
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/16/2019
  dmi.bios.release: 5.14
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X512DK.305
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X512DK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX512DK.305:bd07/16/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX512DK_X512DK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX512DK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: VivoBook
  dmi.product.name: VivoBook_ASUSLaptop X512DK_X512DK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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