Public bug reported:

I have an enterprise grade SSD (Ironwolf 125 NAS by Seagate).

I also purchased several different USB3 to SATA cables so it's unlikely
that the cable is broken. The SSD is not recognized by the RP4. I've
Ubuntu 20.04.2 installed and updated all packages via apt update and apt
full-upgrade.

I had an external HDD before with an USB Micro B cable and it still
works. At first the SSD was recognized and I have it configured in my
autofs config file and it worked. Last time I checked it, I couldn’t
auto mount because it’s not even visible in blkid.

dmesg gives me this:

[  344.308612] sd 0:0:0:0: [sda] Read Capacity(16) failed: Result: 
hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  344.308631] sd 0:0:0:0: [sda] Sense Key : Not Ready [current]
[  344.308643] sd 0:0:0:0: [sda] Add. Sense: Logical unit is in process of 
becoming ready
[  365.158446] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: 
hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  365.158465] sd 0:0:0:0: [sda] Sense Key : Not Ready [current]
[  365.158478] sd 0:0:0:0: [sda] Add. Sense: Logical unit is in process of 
becoming ready
[  365.159067] sd 0:0:0:0: [sda] 0 512-byte logical blocks: (0 B/0 B)
[  365.159078] sd 0:0:0:0: [sda] 0-byte physical blocks
[  386.008200] sd 0:0:0:0: [sda] Test WP failed, assume Write Enabled
[  392.958227] sd 0:0:0:0: [sda] Asking for cache data failed
[  392.958263] sd 0:0:0:0: [sda] Assuming drive cache: write through
[  392.959042] sd 0:0:0:0: [sda] Optimal transfer size 33553920 bytes not a 
multiple of physical block size (0 bytes)
[  392.975781] sd 0:0:0:0: [sda] Spinning up disk...
lsusb outputs:

Bus 002 Device 002: ID 174c:55aa ASMedia Technology Inc. Name: ASM1051E SATA 
6Gb/s bridge, ASM1053E SATA 6Gb/s bridge, ASM1153 SATA 3Gb/s bridge, ASM1153E 
SATA 6Gb/s bridge
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
I booted Ubuntu from USB on my computer and plugged the SSD via USB3 and it 
worked like a charm. But I cannot let it recognize it by the Raspberry Pi.

Power shouldn’t be an issue because it utilizes 0.4A max at 5V which is
2W. The external HDD I had plugged in before has more power consumption
than the SSD.

Stack Exchange Question:
https://raspberrypi.stackexchange.com/questions/120954/external-ssd-not-recognized-usb3-to-sata

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-1028-raspi 5.4.0-1028.31
ProcVersionSignature: Ubuntu 5.4.0-1028.31-raspi 5.4.78
Uname: Linux 5.4.0-1028-raspi aarch64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: arm64
CasperMD5CheckResult: skip
Date: Sat Feb  6 16:13:06 2021
ImageMediaBuild: 20200423.1
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-raspi
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-raspi (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug arm64 focal uec-images

** Description changed:

- I purchased an enterprise grade SSD (Ironwolf 125 NAS by Seagate).
+ I have an enterprise grade SSD (Ironwolf 125 NAS by Seagate).
  
- I also purchased several different USB3 to SATA cables. The SSD is not
- recognized by the RP4. I've Ubuntu 20.04.2 installed and updated all
- packages via apt update and apt full-upgrade.
+ I also purchased several different USB3 to SATA cables so it's unlikely
+ that the cable is broken. The SSD is not recognized by the RP4. I've
+ Ubuntu 20.04.2 installed and updated all packages via apt update and apt
+ full-upgrade.
  
  I had an external HDD before with an USB Micro B cable and it still
  works. At first the SSD was recognized and I have it configured in my
  autofs config file and it worked. Last time I checked it, I couldn’t
  auto mount because it’s not even visible in blkid.
  
  dmesg gives me this:
  
  [  344.308612] sd 0:0:0:0: [sda] Read Capacity(16) failed: Result: 
hostbyte=DID_OK driverbyte=DRIVER_SENSE
  [  344.308631] sd 0:0:0:0: [sda] Sense Key : Not Ready [current]
  [  344.308643] sd 0:0:0:0: [sda] Add. Sense: Logical unit is in process of 
becoming ready
  [  365.158446] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: 
hostbyte=DID_OK driverbyte=DRIVER_SENSE
  [  365.158465] sd 0:0:0:0: [sda] Sense Key : Not Ready [current]
  [  365.158478] sd 0:0:0:0: [sda] Add. Sense: Logical unit is in process of 
becoming ready
  [  365.159067] sd 0:0:0:0: [sda] 0 512-byte logical blocks: (0 B/0 B)
  [  365.159078] sd 0:0:0:0: [sda] 0-byte physical blocks
  [  386.008200] sd 0:0:0:0: [sda] Test WP failed, assume Write Enabled
  [  392.958227] sd 0:0:0:0: [sda] Asking for cache data failed
  [  392.958263] sd 0:0:0:0: [sda] Assuming drive cache: write through
  [  392.959042] sd 0:0:0:0: [sda] Optimal transfer size 33553920 bytes not a 
multiple of physical block size (0 bytes)
  [  392.975781] sd 0:0:0:0: [sda] Spinning up disk...
  lsusb outputs:
  
  Bus 002 Device 002: ID 174c:55aa ASMedia Technology Inc. Name: ASM1051E SATA 
6Gb/s bridge, ASM1053E SATA 6Gb/s bridge, ASM1153 SATA 3Gb/s bridge, ASM1153E 
SATA 6Gb/s bridge
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  I booted Ubuntu from USB on my computer and plugged the SSD via USB3 and it 
worked like a charm. But I cannot let it recognize it by the Raspberry Pi.
  
  Power shouldn’t be an issue because it utilizes 0.4A max at 5V which is
  2W. The external HDD I had plugged in before has more power consumption
  than the SSD.
  
- 
  Stack Exchange Question:
  
https://raspberrypi.stackexchange.com/questions/120954/external-ssd-not-recognized-usb3-to-sata
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-1028-raspi 5.4.0-1028.31
  ProcVersionSignature: Ubuntu 5.4.0-1028.31-raspi 5.4.78
  Uname: Linux 5.4.0-1028-raspi aarch64
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: arm64
  CasperMD5CheckResult: skip
  Date: Sat Feb  6 16:13:06 2021
  ImageMediaBuild: 20200423.1
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=C.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=C.UTF-8
+  SHELL=/bin/bash
  SourcePackage: linux-raspi
  UpgradeStatus: No upgrade log present (probably fresh install)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-raspi in Ubuntu.
https://bugs.launchpad.net/bugs/1914866

Title:
  USB3 to SATA SSD not recognized

Status in linux-raspi package in Ubuntu:
  New

Bug description:
  I have an enterprise grade SSD (Ironwolf 125 NAS by Seagate).

  I also purchased several different USB3 to SATA cables so it's
  unlikely that the cable is broken. The SSD is not recognized by the
  RP4. I've Ubuntu 20.04.2 installed and updated all packages via apt
  update and apt full-upgrade.

  I had an external HDD before with an USB Micro B cable and it still
  works. At first the SSD was recognized and I have it configured in my
  autofs config file and it worked. Last time I checked it, I couldn’t
  auto mount because it’s not even visible in blkid.

  dmesg gives me this:

  [  344.308612] sd 0:0:0:0: [sda] Read Capacity(16) failed: Result: 
hostbyte=DID_OK driverbyte=DRIVER_SENSE
  [  344.308631] sd 0:0:0:0: [sda] Sense Key : Not Ready [current]
  [  344.308643] sd 0:0:0:0: [sda] Add. Sense: Logical unit is in process of 
becoming ready
  [  365.158446] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: 
hostbyte=DID_OK driverbyte=DRIVER_SENSE
  [  365.158465] sd 0:0:0:0: [sda] Sense Key : Not Ready [current]
  [  365.158478] sd 0:0:0:0: [sda] Add. Sense: Logical unit is in process of 
becoming ready
  [  365.159067] sd 0:0:0:0: [sda] 0 512-byte logical blocks: (0 B/0 B)
  [  365.159078] sd 0:0:0:0: [sda] 0-byte physical blocks
  [  386.008200] sd 0:0:0:0: [sda] Test WP failed, assume Write Enabled
  [  392.958227] sd 0:0:0:0: [sda] Asking for cache data failed
  [  392.958263] sd 0:0:0:0: [sda] Assuming drive cache: write through
  [  392.959042] sd 0:0:0:0: [sda] Optimal transfer size 33553920 bytes not a 
multiple of physical block size (0 bytes)
  [  392.975781] sd 0:0:0:0: [sda] Spinning up disk...
  lsusb outputs:

  Bus 002 Device 002: ID 174c:55aa ASMedia Technology Inc. Name: ASM1051E SATA 
6Gb/s bridge, ASM1053E SATA 6Gb/s bridge, ASM1153 SATA 3Gb/s bridge, ASM1153E 
SATA 6Gb/s bridge
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  I booted Ubuntu from USB on my computer and plugged the SSD via USB3 and it 
worked like a charm. But I cannot let it recognize it by the Raspberry Pi.

  Power shouldn’t be an issue because it utilizes 0.4A max at 5V which
  is 2W. The external HDD I had plugged in before has more power
  consumption than the SSD.

  Stack Exchange Question:
  
https://raspberrypi.stackexchange.com/questions/120954/external-ssd-not-recognized-usb3-to-sata

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-1028-raspi 5.4.0-1028.31
  ProcVersionSignature: Ubuntu 5.4.0-1028.31-raspi 5.4.78
  Uname: Linux 5.4.0-1028-raspi aarch64
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: arm64
  CasperMD5CheckResult: skip
  Date: Sat Feb  6 16:13:06 2021
  ImageMediaBuild: 20200423.1
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=C.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-raspi
  UpgradeStatus: No upgrade log present (probably fresh install)

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