apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1915188/+attachment/5462059/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1915188 Title: Secondary monitor enters power save mode for no apparent reason Status in Dell Sputnik: New Status in linux package in Ubuntu: Incomplete Bug description: My secondary monitor has a tendency to enter power save mode for no apparent reason while my laptop is in use; unplugging and replugging my dock from the laptop seems to bring it back but sometimes requires a few tries. Doesn't seem to be any of: - after a predictable period of time - after inactivity Laptop: Dell XPS 13 9300, running Focal Dock: Dell WD19TB. Recently updated; current dock version per fwupdmgr is 01.00.00.04; thunderbolt controller is 43.00; MST controller VMM5331 is 05.04.03 Monitor: Dell P2715Q Not sure what logs would be useful, but happy to gather those as requested. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: ismith 3753 F.... pulseaudio /dev/snd/controlC1: ismith 3753 F.... pulseaudio /dev/snd/controlC0: ismith 3753 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-08-09 (184 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Dell Inc. XPS 13 9300 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-41-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18 RelatedPackageVersions: linux-restricted-modules-5.8.0-41-generic N/A linux-backports-modules-5.8.0-41-generic N/A linux-firmware 1.187.9 Tags: focal Uname: Linux 5.8.0-41-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/17/2020 dmi.bios.release: 1.0 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.6 dmi.board.name: 0WX9VX dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd01/17/2020:br1.0:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn0WX9VX:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9300 dmi.product.sku: 096D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1915188/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
