apport information ** Tags added: apport-collected focal
** Description changed: HP deskjet 2600 series printer scanner not working ubuntu LTS when trying scan something nothing happen scanner not answer is same is ubuntu 16.04 LTS and ubuntu 18.04 LTS and ubuntu 20.04 LTS printers scanners not working ubuntu LTS HP and canon and epson + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.16 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: snowden 1437 F.... pulseaudio + /dev/snd/controlC0: snowden 1437 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2021-02-15 (10 days ago) + InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) + IwConfig: + enp2s0 no wireless extensions. + + lo no wireless extensions. + MachineType: MSI MS-7817 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=fi_FI.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-66-generic N/A + linux-backports-modules-5.4.0-66-generic N/A + linux-firmware 1.187.9 + RfKill: + + Tags: focal + Uname: Linux 5.4.0-66-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/21/2015 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: V10.9 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: B85M-E45 (MS-7817) + dmi.board.vendor: MSI + dmi.board.version: 2.0 + dmi.chassis.asset.tag: To be filled by O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: MSI + dmi.chassis.version: 2.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0: + dmi.product.family: To be filled by O.E.M. + dmi.product.name: MS-7817 + dmi.product.sku: To be filled by O.E.M. + dmi.product.version: 2.0 + dmi.sys.vendor: MSI ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1916965/+attachment/5467280/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1916965 Title: HP deskjet 2600 series printer ubuntu LTS Status in linux package in Ubuntu: Incomplete Bug description: HP deskjet 2600 series printer scanner not working ubuntu LTS when trying scan something nothing happen scanner not answer is same is ubuntu 16.04 LTS and ubuntu 18.04 LTS and ubuntu 20.04 LTS printers scanners not working ubuntu LTS HP and canon and epson --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: snowden 1437 F.... pulseaudio /dev/snd/controlC0: snowden 1437 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-02-15 (10 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) IwConfig: enp2s0 no wireless extensions. lo no wireless extensions. MachineType: MSI MS-7817 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fi_FI.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86 RelatedPackageVersions: linux-restricted-modules-5.4.0-66-generic N/A linux-backports-modules-5.4.0-66-generic N/A linux-firmware 1.187.9 RfKill: Tags: focal Uname: Linux 5.4.0-66-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 04/21/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.9 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-E45 (MS-7817) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7817 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1916965/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp