apport information

** Description changed:

  HP deskjet 2600 series printer scanner not working ubuntu LTS
  when trying scan something nothing happen scanner not answer 
  is same is ubuntu 16.04 LTS and ubuntu 18.04 LTS and ubuntu 20.04 LTS
  printers scanners not working ubuntu LTS HP and canon and epson
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  snowden    1437 F.... pulseaudio
   /dev/snd/controlC0:  snowden    1437 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-15 (10 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  IwConfig:
   enp2s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7817
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-66-generic N/A
   linux-backports-modules-5.4.0-66-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.4.0-66-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/21/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E45 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7817
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tessetessu   1414 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-20 (7 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  IwConfig:
   lo        no wireless extensions.
   
   enp0s25   no wireless extensions.
  MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic 
root=UUID=2a4fb579-9676-4e2a-8293-120b9188db54 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-44-generic N/A
   linux-backports-modules-5.8.0-44-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.8.0-44-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/25/2009
  dmi.bios.release: 1.9
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G2 v01.09
  dmi.board.asset.tag: CZC0195QPD
  dmi.board.name: 3048h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC0195QPD
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786G2v01.09:bd08/25/2009:br1.9:svnHewlett-Packard:pnHPCompaq6000ProMTPC:pvr:rvnHewlett-Packard:rn3048h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.family: 103C_53307F
  dmi.product.name: HP Compaq 6000 Pro MT PC
  dmi.product.sku: VN784ET#UUW
  dmi.sys.vendor: Hewlett-Packard
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.16
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  snowden    1380 F.... pulseaudio
+  /dev/snd/controlC0:  snowden    1380 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2021-02-15 (12 days ago)
+ InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
+ IwConfig:
+  lo        no wireless extensions.
+  
+  enp2s0    no wireless extensions.
+ MachineType: MSI MS-7817
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=fi_FI.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-66-generic N/A
+  linux-backports-modules-5.4.0-66-generic  N/A
+  linux-firmware                            1.187.9
+ RfKill:
+  
+ Tags:  focal
+ Uname: Linux 5.4.0-66-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/21/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: V10.9
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: B85M-E45 (MS-7817)
+ dmi.board.vendor: MSI
+ dmi.board.version: 2.0
+ dmi.chassis.asset.tag: To be filled by O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: MSI
+ dmi.chassis.version: 2.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: MS-7817
+ dmi.product.sku: To be filled by O.E.M.
+ dmi.product.version: 2.0
+ dmi.sys.vendor: MSI

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1916965/+attachment/5469847/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1916965

Title:
  HP deskjet 2600 series printer ubuntu LTS

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  HP deskjet 2600 series printer scanner not working ubuntu LTS
  when trying scan something nothing happen scanner not answer 
  is same is ubuntu 16.04 LTS and ubuntu 18.04 LTS and ubuntu 20.04 LTS
  printers scanners not working ubuntu LTS HP and canon and epson
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  snowden    1437 F.... pulseaudio
   /dev/snd/controlC0:  snowden    1437 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-15 (10 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  IwConfig:
   enp2s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7817
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-66-generic N/A
   linux-backports-modules-5.4.0-66-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.4.0-66-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/21/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E45 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7817
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tessetessu   1414 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-20 (7 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  IwConfig:
   lo        no wireless extensions.
   
   enp0s25   no wireless extensions.
  MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic 
root=UUID=2a4fb579-9676-4e2a-8293-120b9188db54 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-44-generic N/A
   linux-backports-modules-5.8.0-44-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.8.0-44-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/25/2009
  dmi.bios.release: 1.9
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G2 v01.09
  dmi.board.asset.tag: CZC0195QPD
  dmi.board.name: 3048h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC0195QPD
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786G2v01.09:bd08/25/2009:br1.9:svnHewlett-Packard:pnHPCompaq6000ProMTPC:pvr:rvnHewlett-Packard:rn3048h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.family: 103C_53307F
  dmi.product.name: HP Compaq 6000 Pro MT PC
  dmi.product.sku: VN784ET#UUW
  dmi.sys.vendor: Hewlett-Packard
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  snowden    1380 F.... pulseaudio
   /dev/snd/controlC0:  snowden    1380 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-15 (12 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  IwConfig:
   lo        no wireless extensions.
   
   enp2s0    no wireless extensions.
  MachineType: MSI MS-7817
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-66-generic N/A
   linux-backports-modules-5.4.0-66-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.4.0-66-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/21/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E45 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7817
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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