apport information

** Attachment added: "Lsusb.txt"
   https://bugs.launchpad.net/bugs/1917259/+attachment/5471140/+files/Lsusb.txt

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https://bugs.launchpad.net/bugs/1917259

Title:
  HP and Canon and Epson  printers USB

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  HP and Canon and Epson  printers USB
  and document scanner working all 
  printers and scanners
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  snowden    1435 F.... pulseaudio
   /dev/snd/controlC0:  snowden    1435 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-15 (13 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  IwConfig:
   enp2s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7817
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-66-generic N/A
   linux-backports-modules-5.4.0-66-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.4.0-66-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/21/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E45 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7817
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  snowden    1435 F.... pulseaudio
   /dev/snd/controlC0:  snowden    1435 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-15 (13 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  IwConfig:
   enp2s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7817
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-66-generic N/A
   linux-backports-modules-5.4.0-66-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.4.0-66-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/21/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E45 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7817
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tessetessu   1434 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-20 (8 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  IwConfig:
   lo        no wireless extensions.
   
   enp0s25   no wireless extensions.
  MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic 
root=UUID=2a4fb579-9676-4e2a-8293-120b9188db54 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-44-generic N/A
   linux-backports-modules-5.8.0-44-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.8.0-44-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/25/2009
  dmi.bios.release: 1.9
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G2 v01.09
  dmi.board.asset.tag: CZC0195QPD
  dmi.board.name: 3048h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC0195QPD
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786G2v01.09:bd08/25/2009:br1.9:svnHewlett-Packard:pnHPCompaq6000ProMTPC:pvr:rvnHewlett-Packard:rn3048h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.family: 103C_53307F
  dmi.product.name: HP Compaq 6000 Pro MT PC
  dmi.product.sku: VN784ET#UUW
  dmi.sys.vendor: Hewlett-Packard
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tessetessu   1381 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-20 (8 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  MachineType: ASUSTeK COMPUTER INC. E402SA
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic 
root=UUID=32c14ba7-6abd-49ad-b9b6-25073031646a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-44-generic N/A
   linux-backports-modules-5.8.0-44-generic  N/A
   linux-firmware                            1.187.9
  Tags:  focal
  Uname: Linux 5.8.0-44-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/14/2015
  dmi.bios.release: 5.6
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E402SA.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: E402SA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE402SA.208:bd12/14/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnE402SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: E
  dmi.product.name: E402SA
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tessetessu   1398 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-20 (8 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  IwConfig:
   lo        no wireless extensions.
   
   enp0s25   no wireless extensions.
  MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic 
root=UUID=2a4fb579-9676-4e2a-8293-120b9188db54 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-44-generic N/A
   linux-backports-modules-5.8.0-44-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.8.0-44-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/25/2009
  dmi.bios.release: 1.9
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G2 v01.09
  dmi.board.asset.tag: CZC0195QPD
  dmi.board.name: 3048h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC0195QPD
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786G2v01.09:bd08/25/2009:br1.9:svnHewlett-Packard:pnHPCompaq6000ProMTPC:pvr:rvnHewlett-Packard:rn3048h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.family: 103C_53307F
  dmi.product.name: HP Compaq 6000 Pro MT PC
  dmi.product.sku: VN784ET#UUW
  dmi.sys.vendor: Hewlett-Packard

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