** Description changed:

  I recently started using ubuntu 20.04, I connected it to my 2.4ghz Wi-Fi, at 
first the wifi worked fine, but suddenly the wifi stopped connecting, and after 
a few seconds it said "unable to activate network". I checked the "additional 
drivers tab" and it showed my wifi adapter, but it said "this device is using 
an alternate driver".
  right now I'm using my 5ghz Wi-Fi network, but sometimes it happens that it 
stops working, usually after suspend.
  
  UPDATE #1: Apparently it's working now, I suppose it's from an update.
  Anyways I guess it's fixed.
  
  UPDATE #2: it's broken again
  
  UPDATE #3: after checking the error a long time I've realized that this
  error happens when I leave it suspended it for a long time, it is fixed
  by doing about 3-4 restarts. I'm going to try to use a code that
  restarts the network-service after suspend, I'll see if it works.
+ 
+ UPDATE #4 (probably final update): the error can be fixed temporarily by
+ turning off the router,i'm going to contact my network provider to see
+ if the error can be fixed by configuring the router.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: network-manager 1.22.10-1ubuntu2.2
  ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-41-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb  9 12:09:28 2021
  InstallationDate: Installed on 2021-02-08 (0 days ago)
  InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
  IpRoute:
   default via 192.168.1.254 dev wlp1s0 proto dhcp metric 600
   169.254.0.0/16 dev wlp1s0 scope link metric 1000
   192.168.1.0/24 dev wlp1s0 proto kernel scope link src 192.168.1.8 metric 600
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf:
   [connection]
   wifi.powersave = 2
  mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: 
2021-02-08T22:50:26.196692
  nmcli-dev:
   DEVICE  TYPE      STATE      IP4-CONNECTIVITY  IP6-CONNECTIVITY  DBUS-PATH   
                               CONNECTION   CON-UUID                            
  CON-PATH
   wlp1s0  wifi      connected  full              limited           
/org/freedesktop/NetworkManager/Devices/2  Betancur 5G  
cda009c8-c845-4366-8436-8e9c44da2cbf  
/org/freedesktop/NetworkManager/ActiveConnection/1
   lo      loopback  unmanaged  unknown           unknown           
/org/freedesktop/NetworkManager/Devices/1  --           --                      
              --
  nmcli-nm:
   RUNNING  VERSION  STATE      STARTUP  CONNECTIVITY  NETWORKING  WIFI-HW  
WIFI     WWAN-HW  WWAN
   running  1.22.10  connected  started  full          enabled     enabled  
enabled  enabled  enabled
- --- 
+ ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  gustavo    1035 F.... pulseaudio
-  /dev/snd/controlC0:  gustavo    1035 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  gustavo    1035 F.... pulseaudio
+  /dev/snd/controlC0:  gustavo    1035 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-08 (6 days ago)
  InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
  MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X509DA_M509DA
  Package: linux (not installed)
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic 
root=UUID=ded079f2-3f25-4b66-9496-ffb73191187f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
  RelatedPackageVersions:
-  linux-restricted-modules-5.8.0-43-generic N/A
-  linux-backports-modules-5.8.0-43-generic  N/A
-  linux-firmware                            1.187.9
+  linux-restricted-modules-5.8.0-43-generic N/A
+  linux-backports-modules-5.8.0-43-generic  N/A
+  linux-firmware                            1.187.9
  Tags:  focal
  Uname: Linux 5.8.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/11/2019
  dmi.bios.release: 5.14
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X509DA.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X509DA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX509DA.306:bd10/11/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX509DA_M509DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX509DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: VivoBook
  dmi.product.name: VivoBook_ASUSLaptop X509DA_M509DA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Description changed:

  I recently started using ubuntu 20.04, I connected it to my 2.4ghz Wi-Fi, at 
first the wifi worked fine, but suddenly the wifi stopped connecting, and after 
a few seconds it said "unable to activate network". I checked the "additional 
drivers tab" and it showed my wifi adapter, but it said "this device is using 
an alternate driver".
  right now I'm using my 5ghz Wi-Fi network, but sometimes it happens that it 
stops working, usually after suspend.
  
  UPDATE #1: Apparently it's working now, I suppose it's from an update.
  Anyways I guess it's fixed.
  
  UPDATE #2: it's broken again
  
  UPDATE #3: after checking the error a long time I've realized that this
  error happens when I leave it suspended it for a long time, it is fixed
  by doing about 3-4 restarts. I'm going to try to use a code that
  restarts the network-service after suspend, I'll see if it works.
  
  UPDATE #4 (probably final update): the error can be fixed temporarily by
- turning off the router,i'm going to contact my network provider to see
- if the error can be fixed by configuring the router.
+ turning off and then on the router,i'm going to contact my network
+ provider to see if the error can be fixed by configuring the router.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: network-manager 1.22.10-1ubuntu2.2
  ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-41-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb  9 12:09:28 2021
  InstallationDate: Installed on 2021-02-08 (0 days ago)
  InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
  IpRoute:
   default via 192.168.1.254 dev wlp1s0 proto dhcp metric 600
   169.254.0.0/16 dev wlp1s0 scope link metric 1000
   192.168.1.0/24 dev wlp1s0 proto kernel scope link src 192.168.1.8 metric 600
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf:
   [connection]
   wifi.powersave = 2
  mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: 
2021-02-08T22:50:26.196692
  nmcli-dev:
   DEVICE  TYPE      STATE      IP4-CONNECTIVITY  IP6-CONNECTIVITY  DBUS-PATH   
                               CONNECTION   CON-UUID                            
  CON-PATH
   wlp1s0  wifi      connected  full              limited           
/org/freedesktop/NetworkManager/Devices/2  Betancur 5G  
cda009c8-c845-4366-8436-8e9c44da2cbf  
/org/freedesktop/NetworkManager/ActiveConnection/1
   lo      loopback  unmanaged  unknown           unknown           
/org/freedesktop/NetworkManager/Devices/1  --           --                      
              --
  nmcli-nm:
   RUNNING  VERSION  STATE      STARTUP  CONNECTIVITY  NETWORKING  WIFI-HW  
WIFI     WWAN-HW  WWAN
   running  1.22.10  connected  started  full          enabled     enabled  
enabled  enabled  enabled
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  gustavo    1035 F.... pulseaudio
   /dev/snd/controlC0:  gustavo    1035 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-08 (6 days ago)
  InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
  MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X509DA_M509DA
  Package: linux (not installed)
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic 
root=UUID=ded079f2-3f25-4b66-9496-ffb73191187f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-43-generic N/A
   linux-backports-modules-5.8.0-43-generic  N/A
   linux-firmware                            1.187.9
  Tags:  focal
  Uname: Linux 5.8.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/11/2019
  dmi.bios.release: 5.14
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X509DA.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X509DA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX509DA.306:bd10/11/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX509DA_M509DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX509DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: VivoBook
  dmi.product.name: VivoBook_ASUSLaptop X509DA_M509DA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1915175

Title:
  wifi network stops working and shows a green wifi icon

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I recently started using ubuntu 20.04, I connected it to my 2.4ghz Wi-Fi, at 
first the wifi worked fine, but suddenly the wifi stopped connecting, and after 
a few seconds it said "unable to activate network". I checked the "additional 
drivers tab" and it showed my wifi adapter, but it said "this device is using 
an alternate driver".
  right now I'm using my 5ghz Wi-Fi network, but sometimes it happens that it 
stops working, usually after suspend.

  UPDATE #1: Apparently it's working now, I suppose it's from an update.
  Anyways I guess it's fixed.

  UPDATE #2: it's broken again

  UPDATE #3: after checking the error a long time I've realized that
  this error happens when I leave it suspended it for a long time, it is
  fixed by doing about 3-4 restarts. I'm going to try to use a code that
  restarts the network-service after suspend, I'll see if it works.

  UPDATE #4 (probably final update): the error can be fixed temporarily
  by turning off and then on the router,i'm going to contact my network
  provider to see if the error can be fixed by configuring the router.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: network-manager 1.22.10-1ubuntu2.2
  ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-41-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb  9 12:09:28 2021
  InstallationDate: Installed on 2021-02-08 (0 days ago)
  InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
  IpRoute:
   default via 192.168.1.254 dev wlp1s0 proto dhcp metric 600
   169.254.0.0/16 dev wlp1s0 scope link metric 1000
   192.168.1.0/24 dev wlp1s0 proto kernel scope link src 192.168.1.8 metric 600
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf:
   [connection]
   wifi.powersave = 2
  mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: 
2021-02-08T22:50:26.196692
  nmcli-dev:
   DEVICE  TYPE      STATE      IP4-CONNECTIVITY  IP6-CONNECTIVITY  DBUS-PATH   
                               CONNECTION   CON-UUID                            
  CON-PATH
   wlp1s0  wifi      connected  full              limited           
/org/freedesktop/NetworkManager/Devices/2  Betancur 5G  
cda009c8-c845-4366-8436-8e9c44da2cbf  
/org/freedesktop/NetworkManager/ActiveConnection/1
   lo      loopback  unmanaged  unknown           unknown           
/org/freedesktop/NetworkManager/Devices/1  --           --                      
              --
  nmcli-nm:
   RUNNING  VERSION  STATE      STARTUP  CONNECTIVITY  NETWORKING  WIFI-HW  
WIFI     WWAN-HW  WWAN
   running  1.22.10  connected  started  full          enabled     enabled  
enabled  enabled  enabled
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  gustavo    1035 F.... pulseaudio
   /dev/snd/controlC0:  gustavo    1035 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-08 (6 days ago)
  InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
  MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X509DA_M509DA
  Package: linux (not installed)
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic 
root=UUID=ded079f2-3f25-4b66-9496-ffb73191187f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-43-generic N/A
   linux-backports-modules-5.8.0-43-generic  N/A
   linux-firmware                            1.187.9
  Tags:  focal
  Uname: Linux 5.8.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/11/2019
  dmi.bios.release: 5.14
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X509DA.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X509DA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX509DA.306:bd10/11/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX509DA_M509DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX509DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: VivoBook
  dmi.product.name: VivoBook_ASUSLaptop X509DA_M509DA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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