This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1918078 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1918078 Title: Headphone microphone doesn't work - ALC255 Status in linux package in Ubuntu: Incomplete Bug description: Hello, The headphone microphone is not working : I cannot register any sound from it. Driver is alc255 and the laptop is an Acer SF314-42. I am not sure what else I should post :S Best --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: julien 1112 F.... pulseaudio /dev/snd/controlC0: julien 1112 F.... pulseaudio /dev/snd/controlC2: julien 1112 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20.1 InstallationDate: Installed on 2021-03-01 (6 days ago) InstallationMedia: Linux Mint 20.1 "Ulyssa" - Release amd64 20210103 MachineType: Acer Swift SF314-42 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic root=UUID=d029f804-25c0-4c95-be40-5b420b2f866b ro quiet splash ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 RelatedPackageVersions: linux-restricted-modules-5.8.0-44-generic N/A linux-backports-modules-5.8.0-44-generic N/A linux-firmware 1.187.9 Tags: ulyssa Uname: Linux 5.8.0-44-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/26/2020 dmi.bios.release: 1.7 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Kona_RN dmi.board.vendor: RO dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.07 dmi.ec.firmware.release: 1.5 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd08/26/2020:br1.7:efr1.5:svnAcer:pnSwiftSF314-42:pvrV1.07:rvnRO:rnKona_RN:rvrV1.07:cvnAcer:ct10:cvrV1.07: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-42 dmi.product.sku: 0000000000000000 dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1918078/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp