apport information ** Tags added: apport-collected
** Description changed: 1. Description: Ubuntu 20.04.2 LTS Release: 20.04 2. alsa-base 1.0.25+dfsg-0ubuntu5 3. I hope can hear sound from my laptop speaker 4. I can not hear any sound from my speaker + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.16 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + HibernationDevice: RESUME=UUID=a41d1dde-25d3-4612-9f49-5fbccfc5c9bb + InstallationDate: Installed on 2017-08-15 (1301 days ago) + InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 0bda:57de Realtek Semiconductor Corp. USB2.0 VGA UVC WebCam + Bus 001 Device 004: ID 13d3:3423 IMC Networks + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: ASUSTeK COMPUTER INC. X441SA + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=cf46127a-fce8-4b98-bb92-7431d2167216 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-66-generic N/A + linux-backports-modules-5.4.0-66-generic N/A + linux-firmware 1.187.9 + Tags: focal + Uname: Linux 5.4.0-66-generic x86_64 + UpgradeStatus: Upgraded to focal on 2021-02-11 (24 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/08/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: X441SA.301 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: X441SA + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: ATN12345678901234567 + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX441SA.301:bd08/08/2016:svnASUSTeKCOMPUTERINC.:pnX441SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX441SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.family: X + dmi.product.name: X441SA + dmi.product.sku: ASUS-NotebookSKU + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1917624/+attachment/5474425/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1917624 Title: no sound at all Status in linux package in Ubuntu: Incomplete Bug description: 1. Description: Ubuntu 20.04.2 LTS Release: 20.04 2. alsa-base 1.0.25+dfsg-0ubuntu5 3. I hope can hear sound from my laptop speaker 4. I can not hear any sound from my speaker --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 HibernationDevice: RESUME=UUID=a41d1dde-25d3-4612-9f49-5fbccfc5c9bb InstallationDate: Installed on 2017-08-15 (1301 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0bda:57de Realtek Semiconductor Corp. USB2.0 VGA UVC WebCam Bus 001 Device 004: ID 13d3:3423 IMC Networks Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X441SA Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=cf46127a-fce8-4b98-bb92-7431d2167216 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86 RelatedPackageVersions: linux-restricted-modules-5.4.0-66-generic N/A linux-backports-modules-5.4.0-66-generic N/A linux-firmware 1.187.9 Tags: focal Uname: Linux 5.4.0-66-generic x86_64 UpgradeStatus: Upgraded to focal on 2021-02-11 (24 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/08/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X441SA.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X441SA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX441SA.301:bd08/08/2016:svnASUSTeKCOMPUTERINC.:pnX441SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX441SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X441SA dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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