Hi @vicamo, I virtually tried every method in this thread, notably methods 2 and 3 exposed in the summary, and also virtually every other method I could find on the web, including those ones: - https://mukaiguy.medium.com/adding-wifi-drivers-to-ubuntu-linux-for-dells-xps-15-9500-with-ax500-f535fb42db70 - https://askubuntu.com/questions/1280328/ubuntu-20-04-killer-ax500s-dbs-drivers-support (all answers)
But with no success at all. My laptop is a XPS 9500 running on **Groovy**. In the end it never worked even if I had all the necessary and up-to- date firmware files in /lib/firmware/ath11k/, a 5.10+ kernel (custom or from the focal/hirsute repos), and an up-to-date BIOS. I've never had any line mentioning the Wifi card in the kernel logs. I'm quite desperate :) I must mention that it works on Windows so that's not a hardware issue. Thanks in advance, I could use any ideas... ** Attachment added: "kernel.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1879633/+attachment/5474651/+files/kernel.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1879633 Title: Killer 500s (QCA6390) WLAN/BT [17cb:1101] unavailable Status in HWE Next: New Status in linux package in Ubuntu: Fix Released Status in linux-firmware package in Ubuntu: Invalid Status in linux-oem-5.10 package in Ubuntu: Invalid Status in linux-oem-5.6 package in Ubuntu: Invalid Status in linux source package in Focal: Won't Fix Status in linux-firmware source package in Focal: Fix Released Status in linux-oem-5.10 source package in Focal: Fix Released Status in linux-oem-5.6 source package in Focal: Fix Released Status in linux source package in Groovy: Won't Fix Status in linux-firmware source package in Groovy: Won't Fix Status in linux-oem-5.10 source package in Groovy: Invalid Status in linux-oem-5.6 source package in Groovy: Invalid Bug description: TL;DR To bring up QCA6390, aka. AX500s, on Ubuntu 20.04 Focal, please first update your system BIOS to the latest version available. And then you will need both kernel (either oem-5.6, or oem-5.10, or generic-5.11) and firmware with ath11k support: [kernel] 1. oem-5.6 >= 5.6.0-1039.43 $ sudo apt-get install linux-oem-20.04 linux-oem-20.04 meta package may upgrade to v5.10 soon, but it will still support ath11k. 2. oem-5.10 >= 5.10.0-1010.11 (recommended) $ sudo apt-get install linux-oem-20.04b This meta package may cease to exist after 5.10 oem kernel transition. Use linux-oem-20.04 then. 3. linux-generic-5.11 # Enable ppa:canonical-kernel-team/bootstrap for Hirsute: $ sudo apt-add-repository ppa:canonical-kernel-team/bootstrap $ sudo sed -e 's,focal,devel,' -i /etc/apt/sources.list.d/ppa-canonical-kernel-team-ubuntu-bootstrap-focal.list $ sudo mv /etc/apt/sources.list.d/ppa-canonical-kernel-team-ubuntu-bootstrap-focal.list /etc/apt/sources.list.d/ppa-canonical-kernel-team-ubuntu-bootstrap-devel.list $ sudo apt-get update $ sudo apt-get install $(apt-cache search linux-modules-extra-5.11 | awk '{print $1}') # Then rename the list to prevent unexpected upgrades: $ sudo mv /etc/apt/sources.list.d/ppa-canonical-kernel-team-ubuntu-bootstrap-devel.list /etc/apt/sources.list.d/ppa-canonical-kernel-team-ubuntu-bootstrap-devel.list_ $ sudo apt update [firmware] Version 1.187.7 or newer is needed. So just do: $ sudo apt-get install linux-firmware Then reboot and check if wireless is now working. If doesn't, please file a new bug instead. ========== previous SRU justification header ========== [SRU Justification: oem-5.6] [Impact] Qualcomm QCA6390 series not recognized due to the lack of ath11k and all its prerequisite drivers. $ lspci 0000:55:00.0 Unassigned class [ff00]: Qualcomm Device [17cb:1101] Subsystem: Bigfoot Networks, Inc. Device [1a56:a501] [Fix] Tag ath11k-qca6390-bringup-202011301608 from ath tree (https://git.kernel.org/pub/scm/linux/kernel/git/kvalo/ath.git) marks first stable milestone on the platform/device under development since v5.6-rc1. Most of the commits under this tag, ~350 commits, have been in vanilla kernel v5.10-rc4 except those starting from commit 065c9528cc50 ("ath11k: add 64bit check before reading msi high addr"). While ath11k depends on MHI bus, qrtr and qmi helpers, changes falling in these components are also pulled. Besides, tx encapsulation https://lore.kernel.org/linux-wireless/20200908123702.88454-1-...@nbd.name/ and a couple more inclusive of 6 GHz capability, BSS Color were also pulled to satisfy API changes in mac80211/cfg80211. [Test Case] 1. Install firmwares & boot from patched kernel, 2. ath11k should be now up and running. Check with `sudo dmesg | grep ath11k` While this is going to bring massive changes to the kernel, as well as shared wireless stack that is not only used by ath11k but also many others, prebuilt kernel/firmware packages were deployed on platforms with and without ath11k for regression tests, and so far the results are positive. [Where problems could occur] ath11k and its relying parts have never been enabled in oem-5.6, so changes to them should have little effect on most platforms. For platforms equip QCA6390, this will be the first time they're probed and enabled, and as the driver is still under polishing, there can be regressions, performance lost, power consumption increase at this moment. Changes to wireless stack could also be an issue as this introduces interface changes to the API, so maybe DKMS packages in the wild will be affected. ========== SRU for U/OEM-5.10 ========== [SRU Justification: U/OEM-5.10] [Impact] Qualcomm QCA6390 series not recognized due to the lack of ath11k driver. $ lspci 0000:55:00.0 Unassigned class [ff00]: Qualcomm Device [17cb:1101] Subsystem: Bigfoot Networks, Inc. Device [1a56:a501] [Fix] 25 additional fixes in ath tree (https://git.kernel.org/pub/scm/linux/kernel/git/kvalo/ath.git), tag ath11k-qca6390-bringup-202011301608 to resolve issues on TGL platforms, and firmware updates from mainline are required. [Test Case] 1. Install firmwares & boot from patched kernel, 2. ath11k should be now up and running. Check with `sudo dmesg | grep ath11k` [Where problems could occur] There has been a lot patches landed in kernel since 5.7 devel cycle. The last bits here has merge base with mainline at v5.10-rc4, and since then only patches for ath11k itself has been committed. ========== Original Bug Description ========== Qualcomm QCA6390 series not recognized due to the lack of ath11k driver. 0000:55:00.0 Unassigned class [ff00]: Qualcomm Device [17cb:1101] Subsystem: Bigfoot Networks, Inc. Device [1a56:a501] Depending on bug 1891632 to fix Wi-Fi dead after resumed from suspend. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: u 1842 F.... pulseaudio CasperMD5CheckResult: skip DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85+fossa-bulbasaur+X23 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-04 (0 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 IwConfig: lo no wireless extensions. enx00e04c6801fa no wireless extensions. MachineType: Dell Inc. XPS 13 9310 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1010-oem root=UUID=580a1e2b-9a42-4f3b-b20f-ddbed7b572f5 ro ProcVersionSignature: Ubuntu 5.6.0-1010.10-oem 5.6.8 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.6.0-1010-oem N/A linux-backports-modules-5.6.0-1010-oem N/A linux-firmware 1.187+lp1867862.1 RfKill: Tags: focal Uname: Linux 5.6.0-1010-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 05/14/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.1.9 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.1.9:bd05/14/2020:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9310 dmi.product.sku: 0991 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1879633/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
