Public bug reported:
Since I upgraded to 20.04.2 LTS I've had a problem (about once a day)
with my screen going black. The computer is not unresponsive, but the
only way to wake the screen up is to close and open the laptop lid.
External screen is not affected.
I'm on a HP Elitebook 820 notebook.
Searched journalctl and dmesg logs but I can't find anything relevant
there, so suspecting this has to do with a change of display driver
and/or settings in the new version.
Please contact me if more info would be helpful. Wish you a great day!
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-66-generic 5.4.0-66.74
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
Uname: Linux 5.4.0-66-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: a 1350 F.... pulseaudio
/dev/snd/controlC1: a 1350 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Fri Mar 12 15:26:46 2021
HibernationDevice: RESUME=UUID=add5c1ba-194d-4f4d-af77-7049d2c84b9a
InstallationDate: Installed on 2017-09-23 (1266 days ago)
InstallationMedia: Xubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: Hewlett-Packard HP EliteBook 820 G1
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic
root=UUID=be312993-03d0-453d-97c0-f598bedc47ae ro text
RelatedPackageVersions:
linux-restricted-modules-5.4.0-66-generic N/A
linux-backports-modules-5.4.0-66-generic N/A
linux-firmware 1.187.9
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-13 (58 days ago)
dmi.bios.date: 10/04/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.03
dmi.board.name: 1991
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.48
dmi.chassis.asset.tag: CNU3459W62
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrL71Ver.01.03:bd10/04/2013:svnHewlett-Packard:pnHPEliteBook820G1:pvrA3009DD10203:rvnHewlett-Packard:rn1991:rvrKBCVersion15.48:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 820 G1
dmi.product.sku: D7V73AV
dmi.product.version: A3009DD10203
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1918940
Title:
Screen goes black randomly after upgrade from Xubuntu 18.04.5 LTS to
Xubuntu 20.04.2 LTS
Status in linux package in Ubuntu:
Confirmed
Bug description:
Since I upgraded to 20.04.2 LTS I've had a problem (about once a day)
with my screen going black. The computer is not unresponsive, but the
only way to wake the screen up is to close and open the laptop lid.
External screen is not affected.
I'm on a HP Elitebook 820 notebook.
Searched journalctl and dmesg logs but I can't find anything relevant
there, so suspecting this has to do with a change of display driver
and/or settings in the new version.
Please contact me if more info would be helpful. Wish you a great day!
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-66-generic 5.4.0-66.74
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
Uname: Linux 5.4.0-66-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: a 1350 F.... pulseaudio
/dev/snd/controlC1: a 1350 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Fri Mar 12 15:26:46 2021
HibernationDevice: RESUME=UUID=add5c1ba-194d-4f4d-af77-7049d2c84b9a
InstallationDate: Installed on 2017-09-23 (1266 days ago)
InstallationMedia: Xubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
MachineType: Hewlett-Packard HP EliteBook 820 G1
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic
root=UUID=be312993-03d0-453d-97c0-f598bedc47ae ro text
RelatedPackageVersions:
linux-restricted-modules-5.4.0-66-generic N/A
linux-backports-modules-5.4.0-66-generic N/A
linux-firmware 1.187.9
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-01-13 (58 days ago)
dmi.bios.date: 10/04/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.03
dmi.board.name: 1991
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.48
dmi.chassis.asset.tag: CNU3459W62
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrL71Ver.01.03:bd10/04/2013:svnHewlett-Packard:pnHPEliteBook820G1:pvrA3009DD10203:rvnHewlett-Packard:rn1991:rvrKBCVersion15.48:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 820 G1
dmi.product.sku: D7V73AV
dmi.product.version: A3009DD10203
dmi.sys.vendor: Hewlett-Packard
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