This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1919065 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: groovy -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1919065 Title: bluetooth mouse and keyboard randomly disconnect after kernel upgrade Status in linux package in Ubuntu: Incomplete Bug description: Following kernel upgrade to 5.8.0-44, my bluetooth mouse and keyboard disconnect randomly. dmesg throws 'hid-generic 0005: unknown main item tag 0x0' for both devices. sample output: [11746.377141] hid-generic 0005:AE24:8918.000C: unknown main item tag 0x0 [11746.377607] input: RAPOO BT3.0 KB Keyboard as /devices/pci0000:00/0000:00:14.0/usb1/1-10/1-10:1.0/bluetooth/hci0/hci0:512/0005:AE24:8918.000C/input/input39 [11746.378323] input: RAPOO BT3.0 KB Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-10/1-10:1.0/bluetooth/hci0/hci0:512/0005:AE24:8918.000C/input/input40 [11746.378698] input: RAPOO BT3.0 KB System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-10/1-10:1.0/bluetooth/hci0/hci0:512/0005:AE24:8918.000C/input/input41 [11746.379202] hid-generic 0005:AE24:8918.000C: input,hidraw3: BLUETOOTH HID v0.01 Keyboard [RAPOO BT3.0 KB] on 60:f2:62:db:6b:1c [13885.343398] hid-generic 0005:AE24:8618.000D: unknown main item tag 0x0 [13885.343571] input: RAPOO BT3.0 Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-10/1-10:1.0/bluetooth/hci0/hci0:256/0005:AE24:8618.000D/input/input42 [13885.344114] hid-generic 0005:AE24:8618.000D: input,hidraw2: BLUETOOTH HID v0.01 Mouse [RAPOO BT3.0 Mouse] on 60:f2:62:db:6b:1c System specs: System: Kernel: 5.8.0-44-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 4.8.6 wm: muffin dm: LightDM Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal Machine: Type: Convertible System: Dell product: Inspiron 7591 2n1 v: N/A serial: <filter> Chassis: type: 31 serial: <filter> Mobo: Dell model: 0NNW5N v: A00 serial: <filter> UEFI: Dell v: 1.9.1 date: 11/05/2020 Battery: ID-1: BAT0 charge: 51.4 Wh condition: 51.4/68.0 Wh (76%) volts: 8.4/7.6 model: SMP DELL C5GV285 serial: <filter> status: Full Device-1: hid-0018:04F3:241E.0002-battery model: CUST0000:00 04F3:241E serial: N/A charge: N/A status: N/A CPU: Topology: Quad Core model: Intel Core i7-10510U bits: 64 type: MT MCP arch: Kaby Lake rev: C L2 cache: 8192 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 36799 Speed: 700 MHz min/max: 400/4900 MHz Core speeds (MHz): 1: 1510 2: 1891 3: 968 4: 1274 5: 1814 6: 2204 7: 993 8: 2042 Graphics: Device-1: Intel UHD Graphics vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:9b41 Device-2: NVIDIA GP108M [GeForce MX250] vendor: Dell driver: N/A bus ID: 3c:00.0 chip ID: 10de:1d13 Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz, 1920x1080~60Hz OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.2.6 direct render: Yes Audio: Device-1: Intel vendor: Dell driver: sof-audio-pci bus ID: 00:1f.3 chip ID: 8086:02c8 Sound Server: ALSA v: k5.8.0-44-generic Network: Device-1: Intel Wireless-AC 9462 driver: iwlwifi v: kernel port: 4000 bus ID: 00:14.3 chip ID: 8086:02f0 IF: wlp0s20f3 state: up mac: <filter> IF-ID-1: gpd0 state: unknown speed: 10 Mbps duplex: full mac: N/A Drives: Local Storage: total: 476.94 GiB used: 450.44 GiB (94.4%) ID-1: /dev/nvme0n1 model: CL1-3D512-Q11 NVMe SSSTC 512GB size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> Partition: ID-1: / size: 287.37 GiB used: 225.19 GiB (78.4%) fs: ext4 dev: /dev/nvme0n1p6 Sensors: System Temperatures: cpu: 47.0 C mobo: N/A Fan Speeds (RPM): cpu: 0 Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list 1: deb https://dl.bintray.com/celestia/releases-deb focal main Active apt repos in: /etc/apt/sources.list.d/nordvpn.list 1: deb https://repo.nordvpn.com/deb/nordvpn/debian stable main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb https://mirror.aarnet.edu.au/pub/linuxmint-packages ulyssa main upstream import backport 2: deb https://ubuntu.mirror.digitalpacific.com.au/archive focal main restricted universe multiverse 3: deb https://ubuntu.mirror.digitalpacific.com.au/archive focal-updates main restricted universe multiverse 4: deb https://ubuntu.mirror.digitalpacific.com.au/archive focal-backports main restricted universe multiverse 5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 6: deb http://archive.canonical.com/ubuntu/ focal partner Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list 1: deb [arch=amd64] https://updates.signal.org/desktop/apt xenial main Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 1: deb [arch=amd64] https://repo.skype.com/deb stable main Active apt repos in: /etc/apt/sources.list.d/spotify.list 1: deb http://repository.spotify.com stable non-free Active apt repos in: /etc/apt/sources.list.d/teams.list 1: deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable main Info: Processes: 297 Uptime: 4h 05m Memory: 15.43 GiB used: 2.70 GiB (17.5%) Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 7/9 Shell: bash v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1919065/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp