apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1922807/+attachment/5486489/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1922807 Title: Touchbad on HP Probook not working at all Status in linux package in Ubuntu: Confirmed Bug description: Hello, I have a fresh installation of Ubuntu (Ubuntu 20.04.2 LTS, Release: 20.04) on one partition of my HP Probook. The other partition is Win10 Pro. From the first moments on the touchpad didn't work. But then i could solve the issue and it worked fine for a while: sudo apt remove xserver-xorg-input-synaptics Then i installed VirtualBox and also installed some additional dependencies: sudo apt-get install -y build-essential zlibc zlib1g-dev ruby ruby-dev openssl libxslt-dev libxml2-dev libssl-dev libreadline6 libreadline6-dev libyaml-dev libsqlite3-dev sqlite3 sudo apt-get install -y build-essential zlibc zlib1g-dev ruby ruby-dev openssl libxslt1-dev libxml2-dev libssl-dev libreadline7 libreadline- dev libyaml-dev libsqlite3-dev sqlite3 I also installed ruby 2.7.0p0 (2019-12-25 revision 647ee6f091) [x86_64-linux-gnu] and GCC via: sudo apt install build-essential Now my touchpad doesn't work and i can't remove synaptics again, because its not even installed. I also tried editing the grub file: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i8042.nopnp" and also tried: GRUB_CMDLINE_LIN UX_DEFAULT="quiet splash psmouse.proto=bare" GRUB_CMDLINE_LINUX="i8042.reset i8042.nomux i8042.nopnp i8042.noloop" The devices-list proc/bus/input/devices is attached to this report but unfortunately, there is no touchpad listed. And here is the xinput list: xinput list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ Surface Mobile Mouse id=16 [slave pointer (2)] ⎜ ↳ MX Keys Consumer Control id=18 [slave pointer (2)] ⎜ ↳ MX Keys Mouse id=20 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Power Button id=8 [slave keyboard (3)] ↳ Sleep Button id=9 [slave keyboard (3)] ↳ HP HD Camera: HP HD Camera id=10 [slave keyboard (3)] ↳ HP HD Camera: HP IR Camera id=11 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ↳ HP Wireless hotkeys id=13 [slave keyboard (3)] ↳ HP WMI hotkeys id=14 [slave keyboard (3)] ↳ Surface Mobile Mouse Keyboard id=15 [slave keyboard (3)] ↳ MX Keys Keyboard id=17 [slave keyboard (3)] ↳ MX Keys Consumer Control id=19 [slave keyboard (3)] I am thankful for any help. Kind regards, ente187 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: emre 2097 F.... pulseaudio /dev/snd/controlC0: emre 2097 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-03-24 (17 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: HP HP ProBook x360 435 G7 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic root=UUID=cd5cae68-0cc1-4876-8a87-6b0cc7e067bf ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18 RelatedPackageVersions: linux-restricted-modules-5.8.0-43-generic N/A linux-backports-modules-5.8.0-43-generic N/A linux-firmware 1.187.10 Tags: focal Uname: Linux 5.8.0-43-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/27/2020 dmi.bios.release: 3.0 dmi.bios.vendor: HP dmi.bios.version: S80 Ver. 01.03.00 dmi.board.name: 8735 dmi.board.vendor: HP dmi.board.version: KBC Version 09.21.00 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.ec.firmware.release: 9.33 dmi.modalias: dmi:bvnHP:bvrS80Ver.01.03.00:bd10/27/2020:br3.0:efr9.33:svnHP:pnHPProBookx360435G7:pvr:rvnHP:rn8735:rvrKBCVersion09.21.00:cvnHP:ct31:cvr: dmi.product.family: 103C_5336AN HP ProBook x360 dmi.product.name: HP ProBook x360 435 G7 dmi.product.sku: 1L3R5EA#ABD dmi.sys.vendor: HP --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: emre 2097 F.... pulseaudio /dev/snd/controlC0: emre 2097 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-03-24 (17 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: HP HP ProBook x360 435 G7 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic root=UUID=cd5cae68-0cc1-4876-8a87-6b0cc7e067bf ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18 RelatedPackageVersions: linux-restricted-modules-5.8.0-43-generic N/A linux-backports-modules-5.8.0-43-generic N/A linux-firmware 1.187.10 Tags: focal Uname: Linux 5.8.0-43-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/27/2020 dmi.bios.release: 3.0 dmi.bios.vendor: HP dmi.bios.version: S80 Ver. 01.03.00 dmi.board.name: 8735 dmi.board.vendor: HP dmi.board.version: KBC Version 09.21.00 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.ec.firmware.release: 9.33 dmi.modalias: dmi:bvnHP:bvrS80Ver.01.03.00:bd10/27/2020:br3.0:efr9.33:svnHP:pnHPProBookx360435G7:pvr:rvnHP:rn8735:rvrKBCVersion09.21.00:cvnHP:ct31:cvr: dmi.product.family: 103C_5336AN HP ProBook x360 dmi.product.name: HP ProBook x360 435 G7 dmi.product.sku: 1L3R5EA#ABD dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1922807/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
