This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1928300 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1928300 Title: install freezes on Acer Aspire 3 A317-33-P4X1 Status in linux package in Ubuntu: Incomplete Bug description: Hi, I have issues with many linux systems on this new Acer. Windows was working fine. I installed Windows to upgrade to the latest BIOS version. When installing Linux, sometimes I succeed. But when running the system, it freezes / hangs after a couple of minutes. I tried: Ubuntu, Lubuntu, EndavourOS, Mangaro, ... Now I am back on Ubuntu 21.04. The install hangs with "frozen state error detected" see screen print 1 attached. The second screen shot shows the messages, when I go to the live_usb system. I collected via "ubuntu-bug linux" the following information. Thx for taking a look. Best regards, Jochen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928300/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp