This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1928300
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1928300
Title:
install freezes on Acer Aspire 3 A317-33-P4X1
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi,
I have issues with many linux systems on this new Acer. Windows was
working fine. I installed Windows to upgrade to the latest BIOS
version.
When installing Linux, sometimes I succeed. But when running the
system, it freezes / hangs after a couple of minutes. I tried: Ubuntu,
Lubuntu, EndavourOS, Mangaro, ...
Now I am back on Ubuntu 21.04. The install hangs with "frozen state
error detected" see screen print 1 attached. The second screen shot
shows the messages, when I go to the live_usb system.
I collected via "ubuntu-bug linux" the following information.
Thx for taking a look.
Best regards,
Jochen
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