[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1908286
Title:
Asus G732LWS | ALC294 | Speakers don't work on 20.04 or 20.10
Status in linux package in Ubuntu:
Expired
Bug description:
Asus G732LWS-DS76
Realtek ALC294 (Intel HDA Audio)
Xubuntu 20.04 with kernel 5.4.0-58-generic
No sound from speakers even though it shows in pavucontrol.
For some reason the sound gets redirected to the internal mic (when I play
music there is no sound from speakers, but when I open Audacity and start
recording it records a song playing).
I tried:
alc294-sound-patch.fw from https://bugzilla.kernel.org/show_bug.cgi?id=206589
No effect
"options snd-hda-intel model=asus-zenbook" in /etc/modprobe.d/alsa-base.conf
Speakers start working, but it is impossible to control the volume, they're
eithher ON (100%) or OFF (Muted)
I tried different kernels and sidtributions to localize the problem:
Doesn't work
Xubuntu 20.04 | 5.4.0-58-generic
Xubuntu 20.04 | 5.4.0-54-generic
Xubuntu 20.04 | 5.4.0-48-generic
Xubuntu 20.10 | 5.8.0-25-generic
Fedora 33 | 5.8.15-301.fc33.x86_64
Manjaro 20.2 | 5.9.11-3-MANJARO
WORKS
Xubuntu 20.04 | 5.4.0-42-generic
It appears that it is a kernel problem and something broke between
5.4.0-42-generic and 5.4.0-48-generic.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-58-generic 5.4.0-58.64
ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
Uname: Linux 5.4.0-58-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kotek 5812 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Tue Dec 15 09:25:13 2020
InstallationDate: Installed on 2020-10-01 (75 days ago)
InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
(20200731)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device
Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 004: ID 8087:0026 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ROG Strix G732LWS_G732LWS
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic
root=UUID=8d8cfa7f-5e24-4952-b6ae-4ae35ca9563d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-58-generic N/A
linux-backports-modules-5.4.0-58-generic N/A
linux-firmware 1.187.6
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G732LWS.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G732LWS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrG732LWS.310:bd07/14/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG732LWS_G732LWS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG732LWS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ROG Strix
dmi.product.name: ROG Strix G732LWS_G732LWS
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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