Public bug reported: Trying to install a package using Ubuntu Software catalogue, and the installation was interrupted by a message saying that "E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem." I tried to run this command in Terminal, but it wouldn't work, so I searched online for a solution and found that some people had a similar message appear (the same as above but with 'sudo' appearing before 'dpkg' at the start of the command line - see https://askubuntu.com/questions/163200/e-dpkg-was-interrupted-run-sudo- dpkg-configure-a). I tried this, and some error messages came up.
Full details shown on Terminal after trying command 'sudo dpkg --configure -a': dpkg: dependency problems prevent configuration of linux-generic-hwe-20.04: linux-generic-hwe-20.04 depends on linux-headers-generic-hwe-20.04 (= 5.11.0.37.41~20.04.16); however: Version of linux-headers-generic-hwe-20.04 on system is 5.11.0.36.40~20.04.15. dpkg: error processing package linux-generic-hwe-20.04 (--configure): dependency problems - leaving unconfigured Setting up linux-image-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... I: /boot/vmlinuz.old is now a symlink to vmlinuz-5.11.0-36-generic I: /boot/initrd.img.old is now a symlink to initrd.img-5.11.0-36-generic I: /boot/vmlinuz is now a symlink to vmlinuz-5.11.0-37-generic I: /boot/initrd.img is now a symlink to initrd.img-5.11.0-37-generic Setting up linux-modules-extra-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... dpkg: error processing package linux-image-generic-hwe-20.04 (--configure): package is in a very bad inconsistent state; you should reinstall it before attempting configuration Setting up linux-modules-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... Processing triggers for linux-image-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... /etc/kernel/postinst.d/dkms: * dkms: running auto installation service for kernel 5.11.0-37-generic Error! Your kernel headers for kernel 5.11.0-37-generic cannot be found. Please install the linux-headers-5.11.0-37-generic package, or use the --kernelsourcedir option to tell DKMS where it's located ...done. /etc/kernel/postinst.d/initramfs-tools: update-initramfs: Generating /boot/initrd.img-5.11.0-37-generic /etc/kernel/postinst.d/zz-update-grub: Sourcing file `/etc/default/grub' Sourcing file `/etc/default/grub.d/init-select.cfg' Generating grub configuration file ... Found linux image: /boot/vmlinuz-5.11.0-37-generic Found initrd image: /boot/initrd.img-5.11.0-37-generic Found linux image: /boot/vmlinuz-5.11.0-36-generic Found initrd image: /boot/initrd.img-5.11.0-36-generic Found linux image: /boot/vmlinuz-5.11.0-34-generic Found initrd image: /boot/initrd.img-5.11.0-34-generic Adding boot menu entry for UEFI Firmware Settings done Errors were encountered while processing: linux-generic-hwe-20.04 linux-image-generic-hwe-20.04 Due to the error messages that are shown above, I followed some other instructions given on the forum page (linked above), i.e. I used the command 'sudo apt-get install -f'. This came up with the following: Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages were automatically installed and are no longer required: libfprint-2-tod1 libllvm10 linux-headers-5.11.0-34-generic linux-hwe-5.11-headers-5.11.0-34 linux-image-5.11.0-34-generic linux-modules-5.11.0-34-generic linux-modules-extra-5.11.0-34-generic Use 'sudo apt autoremove' to remove them. The following additional packages will be installed: linux-headers-5.11.0-37-generic linux-headers-generic-hwe-20.04 linux-hwe-5.11-headers-5.11.0-37 The following NEW packages will be installed linux-headers-5.11.0-37-generic linux-hwe-5.11-headers-5.11.0-37 The following packages will be upgraded: linux-headers-generic-hwe-20.04 1 to upgrade, 2 to newly install, 0 to remove and 81 not to upgrade. 2 not fully installed or removed. Need to get 0 B/13.2 MB of archives. After this operation, 90.5 MB of additional disk space will be used. Do you want to continue? [Y/n] y Selecting previously unselected package linux-hwe-5.11-headers-5.11.0-37. (Reading database ... 209271 files and directories currently installed.) Preparing to unpack .../linux-hwe-5.11-headers-5.11.0-37_5.11.0-37.41~20.04.2_all.deb ... Unpacking linux-hwe-5.11-headers-5.11.0-37 (5.11.0-37.41~20.04.2) ... Selecting previously unselected package linux-headers-5.11.0-37-generic. Preparing to unpack .../linux-headers-5.11.0-37-generic_5.11.0-37.41~20.04.2_amd64.deb ... Unpacking linux-headers-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... Preparing to unpack .../linux-headers-generic-hwe-20.04_5.11.0.37.41~20.04.16_amd64.deb ... Unpacking linux-headers-generic-hwe-20.04 (5.11.0.37.41~20.04.16) over (5.11.0.36.40~20.04.15) ... Setting up linux-hwe-5.11-headers-5.11.0-37 (5.11.0-37.41~20.04.2) ... Setting up linux-headers-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... /etc/kernel/header_postinst.d/dkms: * dkms: running auto installation service for kernel 5.11.0-37-generic Kernel preparation unnecessary for this kernel. Skipping... Building module: cleaning build area... make -j2 KERNELRELEASE=5.11.0-37-generic -C /lib/modules/5.11.0-37-generic/build M=/var/lib/dkms/virtualbox/6.1.26/build.................... Signing module: - /var/lib/dkms/virtualbox/6.1.26/5.11.0-37-generic/x86_64/module/vboxnetflt.ko - /var/lib/dkms/virtualbox/6.1.26/5.11.0-37-generic/x86_64/module/vboxnetadp.ko - /var/lib/dkms/virtualbox/6.1.26/5.11.0-37-generic/x86_64/module/vboxdrv.ko Secure Boot not enabled on this system. cleaning build area... DKMS: build completed. vboxdrv.ko: Running module version sanity check. - Original module - No original module exists within this kernel - Installation - Installing to /lib/modules/5.11.0-37-generic/updates/dkms/ vboxnetadp.ko: Running module version sanity check. - Original module - No original module exists within this kernel - Installation - Installing to /lib/modules/5.11.0-37-generic/updates/dkms/ vboxnetflt.ko: Running module version sanity check. - Original module - No original module exists within this kernel - Installation - Installing to /lib/modules/5.11.0-37-generic/updates/dkms/ depmod..... DKMS: install completed. ...done. dpkg: error processing package linux-image-generic-hwe-20.04 (--configure): package is in a very bad inconsistent state; you should reinstall it before attempting configuration Setting up linux-headers-generic-hwe-20.04 (5.11.0.37.41~20.04.16) ... dpkg: dependency problems prevent configuration of linux-generic-hwe-20.04: linux-generic-hwe-20.04 depends on linux-image-generic-hwe-20.04 (= 5.11.0.37.41~20.04.16); however: Package linux-image-generic-hwe-20.04 is not configured yet. dpkg: error processing package linux-generic-hwe-20.04 (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates it's a follow-up error from a previous failure. Errors were encountered while processing: linux-image-generic-hwe-20.04 linux-generic-hwe-20.04 E: Sub-process /usr/bin/dpkg returned an error code (1) I was asked to submit a bug report, hence this message. ProblemType: Package DistroRelease: Ubuntu 20.04 Package: linux-image-generic-hwe-20.04 5.11.0.37.41~20.04.16 ProcVersionSignature: Ubuntu 5.11.0-36.40~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-36-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.20 AptOrdering: linux-hwe-5.11-headers-5.11.0-37:amd64: Install linux-headers-5.11.0-37-generic:amd64: Install linux-headers-generic-hwe-20.04:amd64: Install NULL: ConfigurePending Architecture: amd64 CasperMD5CheckResult: skip Date: Thu Oct 7 12:00:57 2021 ErrorMessage: package is in a very bad inconsistent state; you should reinstall it before attempting configuration InstallationDate: Installed on 2021-08-07 (60 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: dpkg 1.19.7ubuntu3 apt 2.0.6 SourcePackage: linux-meta-hwe-5.11 Title: package linux-image-generic-hwe-20.04 5.11.0.37.41~20.04.16 failed to install/upgrade: package is in a very bad inconsistent state; you should reinstall it before attempting configuration UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-meta-hwe-5.11 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package focal need-duplicate-check -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-meta-hwe-5.11 in Ubuntu. https://bugs.launchpad.net/bugs/1946353 Title: package linux-image-generic-hwe-20.04 5.11.0.37.41~20.04.16 failed to install/upgrade: package is in a very bad inconsistent state; you should reinstall it before attempting configuration Status in linux-meta-hwe-5.11 package in Ubuntu: New Bug description: Trying to install a package using Ubuntu Software catalogue, and the installation was interrupted by a message saying that "E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem." I tried to run this command in Terminal, but it wouldn't work, so I searched online for a solution and found that some people had a similar message appear (the same as above but with 'sudo' appearing before 'dpkg' at the start of the command line - see https://askubuntu.com/questions/163200/e-dpkg-was-interrupted-run- sudo-dpkg-configure-a). I tried this, and some error messages came up. Full details shown on Terminal after trying command 'sudo dpkg --configure -a': dpkg: dependency problems prevent configuration of linux-generic-hwe-20.04: linux-generic-hwe-20.04 depends on linux-headers-generic-hwe-20.04 (= 5.11.0.37.41~20.04.16); however: Version of linux-headers-generic-hwe-20.04 on system is 5.11.0.36.40~20.04.15. dpkg: error processing package linux-generic-hwe-20.04 (--configure): dependency problems - leaving unconfigured Setting up linux-image-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... I: /boot/vmlinuz.old is now a symlink to vmlinuz-5.11.0-36-generic I: /boot/initrd.img.old is now a symlink to initrd.img-5.11.0-36-generic I: /boot/vmlinuz is now a symlink to vmlinuz-5.11.0-37-generic I: /boot/initrd.img is now a symlink to initrd.img-5.11.0-37-generic Setting up linux-modules-extra-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... dpkg: error processing package linux-image-generic-hwe-20.04 (--configure): package is in a very bad inconsistent state; you should reinstall it before attempting configuration Setting up linux-modules-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... Processing triggers for linux-image-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... /etc/kernel/postinst.d/dkms: * dkms: running auto installation service for kernel 5.11.0-37-generic Error! Your kernel headers for kernel 5.11.0-37-generic cannot be found. Please install the linux-headers-5.11.0-37-generic package, or use the --kernelsourcedir option to tell DKMS where it's located ...done. /etc/kernel/postinst.d/initramfs-tools: update-initramfs: Generating /boot/initrd.img-5.11.0-37-generic /etc/kernel/postinst.d/zz-update-grub: Sourcing file `/etc/default/grub' Sourcing file `/etc/default/grub.d/init-select.cfg' Generating grub configuration file ... Found linux image: /boot/vmlinuz-5.11.0-37-generic Found initrd image: /boot/initrd.img-5.11.0-37-generic Found linux image: /boot/vmlinuz-5.11.0-36-generic Found initrd image: /boot/initrd.img-5.11.0-36-generic Found linux image: /boot/vmlinuz-5.11.0-34-generic Found initrd image: /boot/initrd.img-5.11.0-34-generic Adding boot menu entry for UEFI Firmware Settings done Errors were encountered while processing: linux-generic-hwe-20.04 linux-image-generic-hwe-20.04 Due to the error messages that are shown above, I followed some other instructions given on the forum page (linked above), i.e. I used the command 'sudo apt-get install -f'. This came up with the following: Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages were automatically installed and are no longer required: libfprint-2-tod1 libllvm10 linux-headers-5.11.0-34-generic linux-hwe-5.11-headers-5.11.0-34 linux-image-5.11.0-34-generic linux-modules-5.11.0-34-generic linux-modules-extra-5.11.0-34-generic Use 'sudo apt autoremove' to remove them. The following additional packages will be installed: linux-headers-5.11.0-37-generic linux-headers-generic-hwe-20.04 linux-hwe-5.11-headers-5.11.0-37 The following NEW packages will be installed linux-headers-5.11.0-37-generic linux-hwe-5.11-headers-5.11.0-37 The following packages will be upgraded: linux-headers-generic-hwe-20.04 1 to upgrade, 2 to newly install, 0 to remove and 81 not to upgrade. 2 not fully installed or removed. Need to get 0 B/13.2 MB of archives. After this operation, 90.5 MB of additional disk space will be used. Do you want to continue? [Y/n] y Selecting previously unselected package linux-hwe-5.11-headers-5.11.0-37. (Reading database ... 209271 files and directories currently installed.) Preparing to unpack .../linux-hwe-5.11-headers-5.11.0-37_5.11.0-37.41~20.04.2_all.deb ... Unpacking linux-hwe-5.11-headers-5.11.0-37 (5.11.0-37.41~20.04.2) ... Selecting previously unselected package linux-headers-5.11.0-37-generic. Preparing to unpack .../linux-headers-5.11.0-37-generic_5.11.0-37.41~20.04.2_amd64.deb ... Unpacking linux-headers-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... Preparing to unpack .../linux-headers-generic-hwe-20.04_5.11.0.37.41~20.04.16_amd64.deb ... Unpacking linux-headers-generic-hwe-20.04 (5.11.0.37.41~20.04.16) over (5.11.0.36.40~20.04.15) ... Setting up linux-hwe-5.11-headers-5.11.0-37 (5.11.0-37.41~20.04.2) ... Setting up linux-headers-5.11.0-37-generic (5.11.0-37.41~20.04.2) ... /etc/kernel/header_postinst.d/dkms: * dkms: running auto installation service for kernel 5.11.0-37-generic Kernel preparation unnecessary for this kernel. Skipping... Building module: cleaning build area... make -j2 KERNELRELEASE=5.11.0-37-generic -C /lib/modules/5.11.0-37-generic/build M=/var/lib/dkms/virtualbox/6.1.26/build.................... Signing module: - /var/lib/dkms/virtualbox/6.1.26/5.11.0-37-generic/x86_64/module/vboxnetflt.ko - /var/lib/dkms/virtualbox/6.1.26/5.11.0-37-generic/x86_64/module/vboxnetadp.ko - /var/lib/dkms/virtualbox/6.1.26/5.11.0-37-generic/x86_64/module/vboxdrv.ko Secure Boot not enabled on this system. cleaning build area... DKMS: build completed. vboxdrv.ko: Running module version sanity check. - Original module - No original module exists within this kernel - Installation - Installing to /lib/modules/5.11.0-37-generic/updates/dkms/ vboxnetadp.ko: Running module version sanity check. - Original module - No original module exists within this kernel - Installation - Installing to /lib/modules/5.11.0-37-generic/updates/dkms/ vboxnetflt.ko: Running module version sanity check. - Original module - No original module exists within this kernel - Installation - Installing to /lib/modules/5.11.0-37-generic/updates/dkms/ depmod..... DKMS: install completed. ...done. dpkg: error processing package linux-image-generic-hwe-20.04 (--configure): package is in a very bad inconsistent state; you should reinstall it before attempting configuration Setting up linux-headers-generic-hwe-20.04 (5.11.0.37.41~20.04.16) ... dpkg: dependency problems prevent configuration of linux-generic-hwe-20.04: linux-generic-hwe-20.04 depends on linux-image-generic-hwe-20.04 (= 5.11.0.37.41~20.04.16); however: Package linux-image-generic-hwe-20.04 is not configured yet. dpkg: error processing package linux-generic-hwe-20.04 (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates it's a follow-up error from a previous failure. Errors were encountered while processing: linux-image-generic-hwe-20.04 linux-generic-hwe-20.04 E: Sub-process /usr/bin/dpkg returned an error code (1) I was asked to submit a bug report, hence this message. ProblemType: Package DistroRelease: Ubuntu 20.04 Package: linux-image-generic-hwe-20.04 5.11.0.37.41~20.04.16 ProcVersionSignature: Ubuntu 5.11.0-36.40~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-36-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.20 AptOrdering: linux-hwe-5.11-headers-5.11.0-37:amd64: Install linux-headers-5.11.0-37-generic:amd64: Install linux-headers-generic-hwe-20.04:amd64: Install NULL: ConfigurePending Architecture: amd64 CasperMD5CheckResult: skip Date: Thu Oct 7 12:00:57 2021 ErrorMessage: package is in a very bad inconsistent state; you should reinstall it before attempting configuration InstallationDate: Installed on 2021-08-07 (60 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: dpkg 1.19.7ubuntu3 apt 2.0.6 SourcePackage: linux-meta-hwe-5.11 Title: package linux-image-generic-hwe-20.04 5.11.0.37.41~20.04.16 failed to install/upgrade: package is in a very bad inconsistent state; you should reinstall it before attempting configuration UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-meta-hwe-5.11/+bug/1946353/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp